Krissana Puttharaj
DC,DC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Waitress
68 cafe
DC, Washington DC
10.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Set up tables in between patrons to reduce wait times.
- Assisted in seating guests at tables or booths.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Completed day-to-day duties accurately and efficiently.
- Filled condiments and napkin containers during slack periods.
Waitress
Haad Thai Restaurant
District Of Columbia, Washington, DC
11.2022 - 10.2024
- Accurately took customer orders and ensured prompt delivery of food and beverages.
- Prepared and served a variety of cocktails and soft drinks to enhance the dining experience.
- Processed payments and summarized daily sales to ensure accurate financial reporting at the end of each shift.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Cashier
Noods and Chill
Williamsburg, NYC
09.2021 - 08.2022
- Managed dine-in and phone orders, delivering exceptional customer service and maintaining order accuracy.
- Ensured accurate handover of online orders to the correct delivery personnel or customers.
- Summarized total sales across all channels, including online, offline, call, and dine-in.
Education
Master of Science - Human Resource of Development
National Institution Of Development Administration
Bangkok, Thailand10-2013
Skills
- Dining area maintenance
- Dining customer service
- Hospitality and accommodation
- Complex Problem-solving
- Table bussing
- Team collaboration
- Safe food handling
- POS system: Toast, Clover, Square
Languages
English
Professional
References
References available upon request.
Timeline
Waitress
68 cafe
10.2024 - Current
Waitress
Haad Thai Restaurant
11.2022 - 10.2024
Cashier
Noods and Chill
09.2021 - 08.2022
Master of Science - Human Resource of Development
National Institution Of Development Administration