KRISSCA CHAND
Hempstead,NY
Summary
To obtain a position that utilizes my enthusiasm in a quest for knowledge, and experience. I'm willing to learn anything that'll be given to me, I'm anxious to be given the opportunity to accept new challenges and move forward. I will approach all challenges with a positive and pleasant attitude. I can assist any business to achieve their optimum goal, working until a project is completed has built my work ethic to a very aggressive and satisfying one.
Overview
12
12
years of professional experience
Work History
Dental Assistant/Front Desk
Kiddsonpark Pediatric Dentistry
Rockville Centre, NY
02.2022 - Current
- Cross trained between billing front desk and operative
- Sterilized and disinfected 100% of instruments equipment and general patient areas
- Engaged patients and their guardians, ensuring their understanding of their care and ease of mind
- Executed radiographs and intra oral pictures of patients
- Cleaned each operatory 15+ times per week per the state applicable infection control guidelines
- Assisted all pediatric procedures
- Explained post operative care and general oral health care techniques as directed by the dentist in a fun and engaging way
Garden City Pediatric Dentistry
Garden City, NY
09.2018 - Current
- Obtain patients' insurance coverage information and demographics, and educate them on their coverage, benefits, and copays
- Scheduled appointments for patients, and ensured that proper follow-up was maintained
- Assisted in the back when necessary
- Trained in taking X-rays panoramic, bite wings and periapicals
- Obtain reasons for claims denials, and refile claims to ensure that they get paid
- Estimate insurance coverage, based upon diagnosis, and provide patients with solid information regarding out of pocket payments
3VDental Associates
Port Washington, NY
08.2018 - 09.2018
- Obtain patients' insurance coverage information and demographics, and educate them on their coverage, benefits, and copays
- Discuss payment arrangements, and complete patient cost estimate forms
- Estimate insurance coverage, based upon diagnosis, and provide patients with solid information regarding out of pocket payments
- Verify insurance plans by using available methods, including payer websites
- Coordinate efforts with insurance companies to determine statuses of claims
- Obtain reasons for claims denials, and refile claims to ensure that they get paid
- Respond to patients' questions regarding payments and insurance coverages
- Ascertain that all patients' information is filed correctly, and is handled confidentially
- Greeted patients as they arrived at the facility, and inquired into their purpose of visit
- Assisted patients in determining the type of dental services they needed, and acquired necessary demographic information
- Scheduled appointments for patients, and ensured that proper follow-up was maintained
- Contacted insurance companies to inquire about statuses of dental claims admitted by the facility
- Oversaw the overall cleanliness and maintenance of the dental facility, according to established standards
Susha Halberstam DDS
Forest Hills, NY
01.2015 - 01.2018
- Answer phone calls and answer questions
- Take detailed messages
- Make and confirm appointments with patients
- Pull and update patient files after each appointment
- Greet patients when they come in and direct them to the correct office
- Order office and dental supplies
- Send payment notices to insurance companies and patients
- Receive and process payments made by patients or insurance companies
- Perform clerical duties such as copying faxing filing emailing etc
Secretary
Robbie Auto Sales
Jamaica, NY
04.2013 - 09.2013
- Office Work
- Filling, Billing, Faxing, Internet
Secretary
Apple Driving School
Hollis, NY
12.2012 - 04.2013
- Office Work
- Filling, Billing, Faxing, Internet
Secretary
Parker Jewish Institute
New Hyde Park, NY
06.2012 - 09.2012
- Office Work
- Filling Patients Charts
- Interacting in and activities with patients
Education
HIGH SCHOOL DIPLOMA -
FLUSHING HIGH SCHOOL
06.2013
Timeline
Dental Assistant/Front Desk
Kiddsonpark Pediatric Dentistry
02.2022 - Current
Garden City Pediatric Dentistry
09.2018 - Current
3VDental Associates
08.2018 - 09.2018
Susha Halberstam DDS
01.2015 - 01.2018
Secretary
Robbie Auto Sales
04.2013 - 09.2013
Secretary
Apple Driving School
12.2012 - 04.2013
Secretary
Parker Jewish Institute
06.2012 - 09.2012
HIGH SCHOOL DIPLOMA -
FLUSHING HIGH SCHOOL