Krista Adleta
Cincinnati,OH
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
6
6
years of professional experience
Work History
Store Manager
Sally Beauty Supply
Cincinnati, OH
12.2023 - Current
- Deliver customer feedback to make operational improvements and promote satisfaction.
- Adheres to standard practices to maximize sales and minimize shrinkage.
- Manages inventory tracking and physical inventory counts to minimize loss.
- Balances sales, reconciles cash, and makes bank deposits to facilitate opening and closing duties.
- Exceed team goals and resolve issues by sharing and implementing customer service initiatives.
- Preserve product quality by maintaining stockroom and disposing of damaged items.
- Monitor employee performance and identify performance gaps for corrective action.
- Completes thorough opening, closing, and shift change functions to maintain operational standards each day.
- Answer product questions with up-to-date knowledge of sales and promotions.
- Strengthen work flow productivity by hiring, managing, and developing top talent.
- Prepares weekly schedules to verify proper floor coverage.
- Showcase visually appealing displays and signs to encourage customers to buy specific products.
Dental Assistant
Imagen Dental Partners
Cincinnati, OH
09.2022 - 05.2023
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Checked with participants throughout procedures to help alleviate anxiety.
Front End Supervisor
The Fresh Market
Mason, OH
03.2020 - 06.2022
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Promoted store loyalty program to increase customer engagement and drive consistent sales.
- Managed opening and closing procedures by reconciling sales records and cash transactions with [Software].
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Store Manager
SalonCentric
Cincinnati, OH
10.2018 - 09.2019
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
Dental Assisting
Dental Assistant Academy
West Chester, OH05-2022
Managing Cosmetologist - Cosmetology
International Academy of Hair Design
Colerain, OH06-1995
High School Diploma -
Lakota High School
West Chester, OH06-1988
Skills
- POS Systems
- Supply Ordering
- Customer Service Management
- Shift Scheduling
- Bank and Safe Deposits
- Employee Training
- Payroll Management
- Recruiting and Hiring
- Loss Prevention Procedures
- Budgeting and cost control
- Inventory Control
- Product Merchandising
- Marketing and Promotions
- Multitasking and Organization
- Cash Management
Timeline
Store Manager
Sally Beauty Supply
12.2023 - Current
Dental Assistant
Imagen Dental Partners
09.2022 - 05.2023
Front End Supervisor
The Fresh Market
03.2020 - 06.2022
Store Manager
SalonCentric
10.2018 - 09.2019
Dental Assisting
Dental Assistant Academy
Managing Cosmetologist - Cosmetology
International Academy of Hair Design
High School Diploma -
Lakota High School
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