KRISTA BELL
Topeka
Summary
Seeking a challenging and fast paced work environment that will allow me to utilize my skills as well as expand my knowledge and experience.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Advisors Excel
07.2023 - 12.2024
- Attention to detail in financial transactions
- Communicated quickly and efficiently with Advisors to handle questions and concerns
- Met billing deadlines with proficiency
- Trained new Advisors with AEWM and coordinated telecommunications
- Analyzing billing data to identify trends or errors
- Ability to work effectively in a team contributing to a positive work environment and supporting colleagues to achieve shared goals
Billing Clerk
Kansas Gas Service
04.2020 - 06.2023
- Clear billing exceptions daily to guarantee bill timeliness
- Take inbound customer service and gas emergency calls to obtain customer satisfaction and safety
- Evaluate customer accounts to send necessary maintenance orders
- Processed bankruptcy accounts, including but not limited to: Pausing all collection activity to ensure company stays within compliance
- Reviewed and evaluated new bankruptcy accounts
- Managed accounts involved with Chapter 7 and Chapter 13 filings
Teacher's Assistant
Children's Day Out Preschool
08.2018 - 03.2020
- Prepared lesson materials and visual aids to reinforce lesson concepts
- Assisted teachers with instruction and provided clerical support for diverse needs
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring
- Contributed to creating a positive educational setting by delivering gentle discipline and promoting student success
- Assisted in development screenings to measure students motor, language, and emotional skills
- Established positive relationships with students, parents, fellow teachers, and school administrators
Education
High School Diploma -
Santa Fe Trail High School
Carbondale, KansasGeneral Education Courses -
Allen County Community College
Iola, KansasSkills
- Hard working
- Goal oriented
- Self-motivated
- Punctuality
- Teamwork
- Communication
- Senior leadership support
- Positive conflict resolution
- Product organization
- Effective communication
- Relationship building
- Time management
- Monthly billing management
References
References available upon request.
Timeline
Billing Specialist
Advisors Excel
07.2023 - 12.2024
Billing Clerk
Kansas Gas Service
04.2020 - 06.2023
Teacher's Assistant
Children's Day Out Preschool
08.2018 - 03.2020
High School Diploma -
Santa Fe Trail High School
General Education Courses -
Allen County Community College
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