Krista Benson
Omaha,NE
Summary
Motivated business owner/professional managing and running a shop with numerous services, brands and products related to houseplants. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Akridge & Akridge Chiropractic
Bellevue, NE
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Store Owner
The Indoor Garden
Glenwood, IA
07.2022 - 02.2024
- Increased store sales by implementing effective marketing strategies, maintaining a strong social media presence, and ordering wholesale based on trends and local demands.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Owner
Sharp Street Groomers
Glenwood, IA
03.2016 - 09.2022
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored employees on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Education
No Degree - Art
NIACC
Mason City, IATravel And Tourism - Tourism And Travel Management
Hamilton Business College
Mason City, IASkills
- Supplier Negotiation
- Community Engagement
- Social Media Marketing
- Staff hiring and training
- Customer service excellence
- Seasonal promotions
- Inventory management
- Store layout design
Timeline
Front Desk Receptionist
Akridge & Akridge Chiropractic
10.2023 - Current
Store Owner
The Indoor Garden
07.2022 - 02.2024
Owner
Sharp Street Groomers
03.2016 - 09.2022
No Degree - Art
NIACC
Travel And Tourism - Tourism And Travel Management
Hamilton Business College