Krista Callerame
Greenville,SC
Summary
Enthusiastic Administrative Assistant with expertise in customer service and proactively identifying and resolving problems.
Overview
11
11
years of professional experience
Work History
Assistant
Sandy Voskan Insurance
Piedmont, SC
04.2018 - Current
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Recorded expenses and maintained accounting records.
Child Care Assistant
Great Adventure Learning Academy
Greenville, SC
05.2016 - 02.2017
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Developed healthy relationships with children to provide support and guidance in learning.
- Passed out breakfast, lunch and snack to all the children
Medical Records Clerk
Piedmont Obgyn
Greenville , SC
04.2009 - 10.2015
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed exact procedures for handling transfers and other releases of medical records.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Accurately pulled patient records for upcoming appointments and procedures,
- Answered incoming phone calls.
- Made patient appointments.
- Checked patients out at the end of their appointments.
Education
Wren High School
PIedmont, SC05.2008
Skills
- Schedule and calendar management
- Document control
- Verbal and written communication
- Administrative tasks
- Product and service knowledge
- Billing
- Administrative support
- Relationship building
- Expert in Word, Excel Software Also use company software
- Multi-line phone proficiency
- Sorting and labeling
- Mail handling
- Filing and data archiving
Timeline
Assistant
Sandy Voskan Insurance
04.2018 - Current
Child Care Assistant
Great Adventure Learning Academy
05.2016 - 02.2017
Medical Records Clerk
Piedmont Obgyn
04.2009 - 10.2015
Wren High School