Krista Collins
Clinton,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Intake Specialist
Genevieve N. Johnson
10.2023 - Current
- Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
- Streamlined the intake process by developing and implementing efficient data collection methods for improved service delivery.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Contributed to a reduction in client wait times by effectively managing appointment scheduling and resource allocation.
Intake Coordinator
TERRIFIC Incorporated
10.2016 - 10.2023
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
Home Delivered Meals Coordinator
TERRIFIC Incorporated
10.2012 - 10.2016
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Administrative Assistant
Barney Neighborhood House
10.1999 - 10.2012
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Diploma - Medical Assistant
National Education Center
Washington, DC1994
Potomac High School
Oxon Hill, MD1984
Skills
- Customer Relations
- Strategic planning
- Computer skills
- Interpersonal Communication
- Flexible & Adaptable
- Multitasking abilities
- Application assessments
Accomplishments
- Supervised team of five staff members.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Timeline
Intake Specialist
Genevieve N. Johnson
10.2023 - Current
Intake Coordinator
TERRIFIC Incorporated
10.2016 - 10.2023
Home Delivered Meals Coordinator
TERRIFIC Incorporated
10.2012 - 10.2016
Administrative Assistant
Barney Neighborhood House
10.1999 - 10.2012
Diploma - Medical Assistant
National Education Center
Potomac High School