Krista Emig
Phoenix
Summary
Ambitious student pursuing a Nursing degree eager to contribute developed knowledge in the contact tracing role. Skilled in interpersonal and problem solving skills. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Proven leadership roles, directing and training volunteers, direct customer interface, money management.
Overview
12
12
years of professional experience
Work History
Customer Care
CVS Caremark
10.2021 - Current
- Customer orientation and ability to adapt and respond to different types of characters.
- Maintained compliance with defined procedures and organizational standards in all interactions.
Nanny
Harshita Damala
Scottsdale
08.2019 - 08.2021
- Coordinated after-school activities and transportation for two children for practices and events.
- Physically and verbally interacted with children throughout each day to promote mental and emotional development.
- Prepared snacks and meals, helped with homework review and assistance, and reinforced appropriate discipline for children according to parents' specifications.
Nanny
Kavita Thakkar
Scottsdale
08.2016 - 08.2019
- Developed lasting, professional relationship with family by encouraging open communication and delivering positive feedback.
- Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
Childcare
Mountainside Fitness Centers
Scottsdale
01.2016 - 04.2017
- Delivered exceptional care to groups of children between ages one month to 11 years old
- Engaged groups of culturally diverse children in creative, safe and focused settings
Sunday School Teacher
Unity of Phoenix
Phoenix
12.2012 - 03.2015
- Developed lesson plans according to Church's curriculum and general bible study
- Earned reputation for good attendance and hard work
- Recognized by management for providing exceptional customer service
Education
Certificate of Completion -
Making Contact: A Training For COVID-19 Contact Tracers
Phoenix, AZ08.2020
Associate in Arts With High Distinction -
Paradise Community College
Phoenix, AZ12.2018
Emergency Medical Technology Certificate of Completion -
Paradise Community College
Phoenix, AZ12.2015
High School Diploma -
Pinnacle High School
Phoenix, AZ05.2015
Skills
- Customer service
- Problem resolution
- Organizational skills
- Interpersonal skills
- Adaptability
- Time management
- Leadership
- Customer orientation
Volunteer Experience
- Childhelp, 2015-Present
- Unity of Phoenix, 2015-Present
- Avnet, 2015-Present
Timeline
Customer Care
CVS Caremark
10.2021 - Current
Nanny
Harshita Damala
08.2019 - 08.2021
Nanny
Kavita Thakkar
08.2016 - 08.2019
Childcare
Mountainside Fitness Centers
01.2016 - 04.2017
Sunday School Teacher
Unity of Phoenix
12.2012 - 03.2015
Certificate of Completion -
Making Contact: A Training For COVID-19 Contact Tracers
Associate in Arts With High Distinction -
Paradise Community College
Emergency Medical Technology Certificate of Completion -
Paradise Community College
High School Diploma -
Pinnacle High School