Proficient in Microsoft Excel and Microsoft Word
Krista Gerber
Kersey,PA
Summary
Versatile Data Entry and Administrative Specialist with a strong background in managing accurate records, improving workflow, and ensuring data integrity. Experienced in patient registration, medical documentation, and general data entry tasks. Proficient in Microsoft Excel and well-versed in confidentiality regulations, including HIPAA compliance. Known for strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively. Dedicated to delivering excellent customer service while supporting team objectives with a positive and proactive attitude.
Overview
25
25
years of professional experience
Work History
Registration Clerk
Penn Highlands Elk
09.2000 - Current
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Updated patient contact information to support accurate electronic medical records.
- Expedited emergency department admissions by quickly gathering necessary information while maintaining a calm demeanor under pressure.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Accurately collected and verified patient demographic information for seamless recordkeeping.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Assisted in processing patient payments via cash, checks and credit cards.
- Demonstrated adaptability when dealing with unexpected changes or challenges in daily tasks or responsibilities.
- Upheld HIPAA regulations and standards for protecting patient information.
- Secured confidential patient information from unauthorized access.
- Welcomed as many as 40 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
- Confirmed patient demographics and updated practice management software for accuracy.
Education
Associate Degree - Accounting
Erie Business Center
Erie, PA05.1997
Skills
Data Entry Accuracy and Efficiency
Remote Collaboration Tools (Zoom, Microsoft Teams)
Customer Service and Communication
Self-Motivation and Independent Work
Task Prioritization and Time Management
Electronic Health Records (EHR) Systems (Cerner)
Accomplishments
- Used Microsoft Excel to develop the departments schedule.
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceHealthcare benefitsPaid time off401k matchPaid sick leaveSoftware
Timeline
Registration Clerk
Penn Highlands Elk
09.2000 - Current
Associate Degree - Accounting
Erie Business Center
Similar Profiles
Emma SidelingerEmma Sidelinger
Patient Care Assistant at Penn Highlands ElkPatient Care Assistant at Penn Highlands Elk
Anne Marie JacksonAnne Marie Jackson
Long-Term Care Registered Nurse at Pinecrest - Penn Highlands ElkLong-Term Care Registered Nurse at Pinecrest - Penn Highlands Elk
Tiffanie GonzalezTiffanie Gonzalez
Registered Nurse, Emergency Department at Penn Highlands ElkRegistered Nurse, Emergency Department at Penn Highlands Elk