Krista Gibbs
Milwaukie,OR
Summary
At Oaks Amusement Park, I enhanced customer engagement and streamlined event processes, significantly reducing wait times. Leveraging a goal-oriented mindset and excellent communication, I fostered strong customer relationships and improved satisfaction. My proficiency in cash handling and commitment to teamwork were pivotal in maintaining a high-quality, safe environment.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Games Associate, Rink Associate
Oaks Amusement Park
03.2023 - 08.2024
- Ensured high-quality demo experiences for potential buyers by consistently updating knowledge regarding game mechanics provided during demonstrations.
- Streamlined event scheduling processes through effective organization of tournament sign-ups, reducing wait times for participants significantly.
- Built lasting relationships with regular customers through personalized recommendations based on their gaming preferences and playing styles.
- Increased customer satisfaction by providing friendly and knowledgeable assistance on game rules and strategies.
- Participated actively in weekly staff meetings to discuss current challenges faced within the workplace promptly addressing areas needing improvement or attention from management teams.
- Facilitated seamless communication between players by stepping in as a mediator during disputes or rule clarifications.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
Education
Milwaukie Highschool
Milwaukie, OR 09.2022 - Current
Skills
- Customer Engagement
- Goal-oriented mindset
- Cash handling proficiency
- Store maintenance
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Excellent Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Games Associate, Rink Associate
Oaks Amusement Park
03.2023 - 08.2024
Milwaukie Highschool
09.2022 - Current
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