Thomas Rager
Owensboro
Summary
Reliable individual with a solid foundation in customer engagement and operational support. Addresses inquiries and resolves issues promptly, ensuring positive guest experiences. Able to train new employees and maintain inventory, showcasing adaptability and teamwork.
Overview
2
2
years of professional experience
Work History
Games and Rental's Associate
Holiday World and Splashin' Safari
Santa Claus, IN
04.2024 - 11.2025
- Assisted in daily operations to ensure guest satisfaction and safety protocols were met.
- Executed point-of-sale transactions with accuracy and efficiency.
- Collaborated with team members to maintain cleanliness and organization of facilities.
- Supported event setup and breakdown, enhancing overall guest experience during special occasions.
- Trained new employees on operational procedures and customer service standards.
- Monitored inventory levels, assisting in restocking supplies as needed for smooth operations.
- Addressed guest inquiries and concerns promptly, fostering positive interactions and experiences.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
High School Diploma -
Apollo High School
Owensboro, KY05-2028
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Customer engagement
- Decision-making
- Complex Problem-solving
- Oral communication
- New hire training
- Courteous and professional
- Sales techniques
Timeline
Games and Rental's Associate
Holiday World and Splashin' Safari
04.2024 - 11.2025
High School Diploma -
Apollo High School