Matteo Puddu
West Chester
Summary
Committed and hardworking student. Used to leading teams, solving problems, and learning new things. Ready to grow and improve within the workforce.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Games Sales Associate
Kings Island
Mason
06.2025 - Current
- Maintained organized displays of games and merchandise to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems for sales and returns.
- Resolved customer complaints professionally in a timely manner.
- Educated customers about loyalty programs and special offers to encourage membership sign-ups.
- Stocked shelves with new releases and restocked existing inventory as needed.
- Suggested additional items or services that may be beneficial for customers' needs.
- Maintained a clean and organized store environment that was conducive to customer shopping experience.
Games Supervisor
Kings Island
Mason
08.2023 - 05.2025
- Supervised daily operations of game attractions and ensured safety protocols.
- Trained and mentored new team members on game procedures and customer service.
- Maintained cleanliness and organization of game areas for optimal guest experience.
- Changed and ordered prizes depending on costs and revenue at each game.
- Assisted in scheduling staff shifts to ensure adequate coverage during peak hours.
- Addressed guest inquiries and resolved issues promptly to maintain satisfaction levels.
- Collaborated with management to implement improvements for operational efficiency.
Education
Lakota East Highschool
Middletown, OHSkills
- Point-of-sale systems
- Customer relationship management
- Staff training
- Inventory management
- Team leadership
- Problem solving
- Attention to detail
- Customer engagement
- Creative thinking
- Continuous improvement
- Time management
- Customer service
- Sales training
- Product promotion
- Display design
- Adaptability and flexibility
- Teamwork and collaboration
- Professionalism
- Verbal and written communication
- Problem-solving abilities
Accomplishments
- Earned the Eastside Spirit award at Lakota East Highschool. An award given out to 2/700 students. Given to a hardworking student who never backs down from a challenge and continues to show respect and responsibility.
- Earned 2nd team honors for 1 of 4 regions in OHSAA boys volleyball.
- Earned 1st team honors for the Greater Miami Conference Volleyball League.
- Earned the Steve Schuck Sportsmanship award for Lakota East Highschool Boys Volleyball Team.
- 2X GMC boys volleyball champion.
- Earned 1st team honors for the city of Cincinnati.
- High Honor Roll for all 4 years of highschool.
- Was named JV MVP for boys volleyball my sophomore year, and Most Improved on Varsity my junior year.
Affiliations
- Played Club Soccer for 3 years up until sophomore year of highschool.
- Played Club Volleyball for 2 years starting junior year of highschool.
- Learned to play the piano efficiently in 1 year.
- Went on multiple field trips during senior year for an engineering project where we made a drone from scratch.
- Coached a youth volleyball team for two years at Lakota East Highschool.
- Had 150+ total hours of service throughout highschool.
References
References available upon request.
Timeline
Games Sales Associate
Kings Island
06.2025 - Current
Games Supervisor
Kings Island
08.2023 - 05.2025
Lakota East Highschool