Krista Harrington
Augusta,KS
Summary
Dedicated Front Desk Agent with proven skills in guest relations, cash handling, and problem-solving. Committed to enhancing guest experiences and streamlining operations.
Diligent [Desired Position] with proven background in hospitality and customer service. Successfully managed guest interactions and resolved issues to enhance guest experience. Demonstrated strong communication skills and attention to detail in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Candlewood Suites Hotel
Wichita, KS
10.2023 - 10.2025
- Welcomed guests with friendly demeanor, ensuring a positive first impression.
- Managed check-in and check-out processes efficiently, enhancing guest satisfaction.
- Handled reservation inquiries and modifications using hotel management software.
- Coordinated guest services, including room assignments and special requests, to streamline operations.
- Resolved guest complaints promptly, maintaining high standards of customer service.
- Collaborated with housekeeping to ensure timely room availability and cleanliness standards.
- Processed payments accurately, ensuring compliance with hotel policies and procedures.
Breakfast Attendant - Laundry - Front Desk
Holiday Inn Express Hotel
Topeka, KS
06.2023 - 10.2023
- Prepared and presented breakfast items in accordance with quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted guests with inquiries regarding menu options and dietary restrictions.
- Monitored food inventory levels, ensuring timely replenishment of supplies.
Shipping and Receiving Clerk
Boot Barn Distribution Center
Wichita, KS
07.2019 - 08.2020
- Processed incoming shipments, verifying accuracy against purchase orders and delivery documents.
- Maintained organized inventory, ensuring efficient storage and retrieval of goods.
- Operated forklifts and pallet jacks to facilitate safe movement of materials within the warehouse.
- Collaborated with team members to streamline shipping procedures, reducing processing time.
- Prepared outgoing shipments, including packaging and labeling according to company standards.
Education
High School Diploma -
Derby High School
Derby, KS05-1995
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Hospitality services
- Guest relations
Timeline
Front Desk Agent
Candlewood Suites Hotel
10.2023 - 10.2025
Breakfast Attendant - Laundry - Front Desk
Holiday Inn Express Hotel
06.2023 - 10.2023
Shipping and Receiving Clerk
Boot Barn Distribution Center
07.2019 - 08.2020
High School Diploma -
Derby High School