Krista Jean
Queens,NY
Summary
Outstanding reliable service professional seeking knowledge, experience, and skillful opportunities to better advance my understanding on business development.
Overview
5
5
years of professional experience
Work History
Server/Barista Shift Lead/ Key Holder
Ro’s diner
Brooklyn, NY
03.2023 - 10.2024
- Enthusiastically Greet guests and provided menus, knowledge of beverage, Food/pastry.
- Provided excellent customer service to ensure satisfaction and returning customers/clientele.
- Experience in serving parties of 15 and more adult/children from Mondays through Thursdays
- Ability to stand for over 10 hours and experience in carrying above 50 lb
- Assisted in training new servers on menus knowledge and daily tasks.
- Responsible for tasks such as inventory every Monday’s and Thursday’s. Receiving packages and answering incoming calls.
- Ability to maintain a clean fun atmosphere.
- Knowledge 6+ years barista tasks
- Ability to work over 40+hours
- Experience in respectfully delegating tasks and seeing tasks to completion in a timely matter.
- Ability to maintain punctuality
- Experience in square software such as Square software, Open table, and 7shifts.
- Proficiency in cash/tap pay/CC receipt handling.
- Responsible to ensure a diplomatic environment and engagements
- Experience in starting up small business through Friendly hospitality service to guests and setting up and breaking down small appliances used in house.
- Ability to communicate well with fellow comrades
- Ability to keep healthy boundaries in the work place
- Proficiency in problem solving based off of operational standards.
- Prioritize weekly cleaning tasks while delegating tasks to fellow servers in order to see task to completion as a team.
- Ability to maintain health code standards and passing on the knowledge to fellow comrades.
Server/Barista/Juicer/Trainer Key Holder
Peacefood Cafe
Manhattan, NY, NY
06.2019 - 10.2023
- Hosted and Greeted guests and provided menus food knowledge
- Provided excellent customer service to ensure satisfaction and loyalty in in guest
- Assisted in training new servers/ baristas
- Knowledgeable on food allergy and cross contamination
- Responsibility in clothing and opening up shop
- Proficiency in cash/Cc/ Tap payments and receipt handling
- Ability to stand for 10+ hours as well as carry over 50 lb
- Experience working with Open Table, 7shift and square.
- Proficiency in adapting to new software as well as training fellow employees on specific software skills pertaining to properly taking care of guests
- Efficiency in flipping tables with ease and a timely fashion
- 6+ years experience in juice/smoothies/shakes
- Effectively serve parties of 15-20 parties.
Server/Barista Shift Lead/Key Holder
CHAMPS
Brooklyn
06.2022 - 02.2023
- Enthusiastically Greet guests and provided menus, knowledge of beverage, Food/pastry.
- Provided excellent customer service to ensure satisfaction and returning customers/clientele.
- Experience in serving parties of 15 and more adult/children from Mondays through Thursdays
- Ability to stand for over 10 hours and experience in carrying above 50 lb
- Assisted in training new servers on menus knowledge and daily tasks.
- Responsible for tasks such as inventory every Monday’s and Thursday’s. Receiving packages and answering incoming calls.
- Ability to maintain a clean fun atmosphere.
- Knowledge 6+ years barista tasks
- Ability to work over 40+hours
- Experience in respectfully delegating tasks and seeing tasks to completion in a timely matter.
- Ability to maintain punctuality
- Experience in square software such as Square software, Open table, and 7shifts.
- Proficiency in cash/tap pay/CC receipt handling.
- Responsible to ensure a diplomatic atmosphere and engagements
- Ability to communicate well with fellow comrades
- Ability to keep healthy boundaries in the work place
- Proficiency in problem solving based off of operational standards.
- Prioritize weekly cleaning tasks while delegating tasks to fellow servers in order to see task to completion as a team.
- Ability to maintain health code standards and passing on the knowledge to fellow comrades.
- Experienced in fast paced service and flipping tables while keep good reviews in order to create and maintain healthy flow of clientele
Sales Associate/Retail Keyholder
Ted Baker
Manhattan, New York
08.2021 - 07.2022
- Greeted customers and provided information pertaining to retail items such as fabric,shoes, suitcases,suites purses and perfumes
- exceptional customer service and ability to surpass sales goal
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Proficiency in learning software provided to me and ability to train fellow sales associates
- Ability to problem solve and handle pressure
- Ability to maintain a clean work environment.
- Completing daily task such and replenishment of stocking items and restoring floor
- Ability to opening and closing up shop leaving the space clean for fellow workers.
Education
Some College (No Degree) - Cosmology
Atelier's Eshtetique
Manhattan, NYSkills
- Beverage Preparation
- Table Setting
- Table Bussing
- Food Running
- Cash/cc payment handling
- Hosting
- FOH/BOH barista
- Opening and closing shop
- Inventory
- Problem solving and Management
Timeline
Server/Barista Shift Lead/ Key Holder
Ro’s diner
03.2023 - 10.2024
Server/Barista Shift Lead/Key Holder
CHAMPS
06.2022 - 02.2023
Sales Associate/Retail Keyholder
Ted Baker
08.2021 - 07.2022
Server/Barista/Juicer/Trainer Key Holder
Peacefood Cafe
06.2019 - 10.2023
Some College (No Degree) - Cosmology
Atelier's Eshtetique