Krista Jefferson
Ferndale,WA
Summary
Serving as the Interim Healthcare Compliance Director for the last 5 years I have developed a thorough understanding of the regulatory requirements required to operate a successful compliance department. I have a history of developing and implementing effective programs for the Lummi Nation with compliance being the focus in all of those programs. From my current role some of the key skills include risk management, documentation review for providers, quality assurance management, compliance monitoring, investigation and interview skills to name a few.
As the Compliance Officer for the Lummi Nation I come with documented success in developing policies, leading training programs and managing reporting to achieve compliance in all healthcare areas of the Nation. Methodical with exceptional presentation and communication skills. Strong background working with federal and state and tribal regulations.
I have 20 years of exceptional experience in the role as a Director. I have exceptional skill in interpreting and summarizing healthcare laws regulations that drive organization-wide compliance.
As the Lummi Nation's Compliance Officer I have focused on minimizing liability by keeping all records, processes and training in full compliance with established standards and legal requirements. I have developed a quality-driven and hardworking mindset with proven skills in spotting issues, developing resolutions and implementing corrective actions.
Overview
19
19
years of professional experience
Work History
Interim Healthcare Compliance Director
LIBC
Bellingham, WA
06.2021 - Current
- Collaborated with cross-functional teams throughout LIBC to identify compliance risks and propose mitigation strategies.
- Maintained records of compliance activities, ensuring timely updates and accurate documentation.
- Engaged in continuous learning about evolving laws, regulations, and industry trends affecting compliance efforts.
- Maintained effective working relationships with the Healthcare Authority, Department of Health and all internal LIBC Healthcare leadership.
- Completed investigations, prepared reports summarizing compliance findings and recommendations for upper management review.
- Streamlined incident reporting processes for more efficient tracking and resolution of potential violations.
- Improved compliance management by implementing streamlined processes and procedures.
Training and Development Administrator
LIBC
Bellingham, WA
11.2018 - 05.2021
- Coordinated training sessions for staff, fostering professional development and knowledge sharing.
- Worked with other LIBC Department Directors on creating a supervisor training
- Collaborated with the Cultural Department on the creation of the cultural sensitivity training for new and existing employees.
- Worked with the Healthcare Authority to become the first certified Tribal Trainer for Washington, to train Certified Peer Counselors for the Lummi Nation.
- Assisted in the creation of the Washington State Certified Peer Counseling training manual, enuring the cultural relevancy and the trauma informed care curriculum fit other tribal nations throughout the state.
- Assisted in the creation of the Washington State Recovery Coach Training Manual.
- Assisted the GM in the development, coordination and impletion of the 360 evaluations.
Athletic Director
NWIC
Bellingham, WA
11.2012 - 05.2017
- Developed and implemented policies and procedures conducive with the athletic standards of the NCAA, NAIA and the NWAAC conferences.
- Managed compliance with national and conference regulations, ensuring integrity of athletic program.
- Managed budgets for the men's and women's sports teams, ensuring resource optimization across all teams.
- Collaborated with coaches to enhance training regimens, improving athlete performance and team cohesion.
- Organized intercollegiate competitions, fostering partnerships with local organizations and enhancing community outreach.
- Advocated for student-athlete welfare by implementing policies supporting academic success alongside athletic commitments.
- Spearheaded fundraising campaigns to increase financial support for athletic programs, expanding facilities and resources available to students.
- Maintained accurate records of athlete eligibility requirements, ensuring compliance with state regulations at all times.
- Mentored coaches on best practices in leadership, communication, and sportsmanship to enhance their skills and impact on athletes.
- Recruited and interviewed individuals for coaching jobs and other athletic department staff positions.
- Served as a member of the AIHEC National Sports Commission for 4 years.
- Organized successful sporting events such as the AIHEC National Basketball tournaments.
- Increased student participation in sports programs with engaging recruitment initiatives and informative presentations.
Director of Residence Life
NWIC
Bellingham, WA
10.2006 - 11.2012
- Developed and implemented residence life policies.
- Oversaw crisis management protocols, ensuring timely responses to student emergencies and incidents.
- Collaborated with academic departments to create initiatives promoting student success and retention.
- Evaluated residence life programs to identify areas for improvement and implement strategic changes.
- Managed budget allocations for residence life activities, optimizing resources for maximum impact on student experience.
- Conducted assessments of housing facilities, recommending upgrades to improve safety and comfort for residents.
- Enhanced the resident experience by implementing innovative programs and events tailored to student needs.
- Developed a comprehensive training program for residence life staff, resulting in increased employee satisfaction and retention.
- Oversaw crisis response efforts within residential communities, coordinating with emergency services when necessary.
- Evaluated and adjusted policies as needed, promoting a safe, healthy, and positive living environment on campus.
Education
Master of Science - Human Services
Walden University
Minneapolis, MN11-2014
Bachelor of Science - Human Services
Western Washington University
Bellingham, WA08-2009
Certificate in Healthcare Risk Management -
Everett Community College
Everett, WA06-2024
Certificate of Completion - Healthcare Compliance Institute
Healthcare Compliance Association
Eden Prairie, MN04-2025
Certificate - The Reid Technique of Investigative Techniques
John E. Reid And Associates Inc.
11-2019
Skills
- Quality assurance management processes
- Compliance monitoring
- Documentation review
- Investigations skills
- Certified in Healthcare Risk management
- Knowledge of Federal, state and Tribal regulations
- AAAHC Accreditation standards
- Development of Compliance policies and procedures
- Excellent communication skills both verbally and written
- Training and development of programs
- Policy development and implementation
- 20 years of budget management
Affiliations
Healthcare Compliance Association (HCCA)
Society of Corporate Compliance and Ethics (SCCE)
Timeline
Interim Healthcare Compliance Director
LIBC
06.2021 - Current
Training and Development Administrator
LIBC
11.2018 - 05.2021
Athletic Director
NWIC
11.2012 - 05.2017
Director of Residence Life
NWIC
10.2006 - 11.2012
Master of Science - Human Services
Walden University
Bachelor of Science - Human Services
Western Washington University
Certificate in Healthcare Risk Management -
Everett Community College
Certificate of Completion - Healthcare Compliance Institute
Healthcare Compliance Association
Certificate - The Reid Technique of Investigative Techniques
John E. Reid And Associates Inc.