Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certifications
Timeline
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Krista Jeschke

Krista Jeschke

Conway,PA

Summary

A servant leader with 13+ years of experience in Operational Managements, Process Improvement, Data Analysis, and Learning & Development Proven ability to drive growth and optimize operations through actionable insights and innovative solutions. A manager who seeks the best in everyone. Exceptional interpersonal skills, using a collaborative spirit to build strong trustworthy relationships to develop high performing teams and meet business needs and priorities.


Overview

22
22
years of professional experience

Work History

ASSOCIATE DIRECTOR-BUSINESS INTELLEGIENCE

Verizon
12.2023 - 03.2024
  • Partnered with IT, Legal, and Compliance to ensure data integrity, security, and regulatory compliance, while analyzing learning data to identify trends and improvement opportunities
  • Utilized advanced analytics and designed reporting dashboards to drive continuous improvement in L&D programs and provide actionable insights to stakeholders
  • Led the selection, implementation, and optimization of business intelligence tools for L&D analytics, staying current on trends to enhance capabilities
  • Managed and developed a team in Data Science, report writing, and development, ensuring performance reviews and fostering career growth
  • Coordinated Workday implementation across Learning Platforms and developed strategic roadmaps for internal stakeholders and vendors.
  • Oversaw vendor access, onboarding, service escalations, business continuity, and disaster recovery, while managing executive communications, data analysis, and reporting
  • Led teams of up to eight personnel, supervising daily performance as well as training and improvement plans.

SR MANAGER REPORTING & INFRASTRUCTURE

Verizon
10.2015 - 12.2023
  • Collaborated with GTS to implement a new reporting system, increasing efficiency by 30%.
  • Developed and implemented comprehensive New Hire Dashboards to track KPIs, learning effectiveness, and key performance metrics, improving decision-making.
  • Led a team to design and build user-friendly dashboards, reducing report creation by 40% and driving self-serve adoption.
  • Played a key role in migrating the Learning & Development reporting platform to Workday, contributing to the successful go-live in May 2023.
  • Managed large-scale projects and led a team of data scientists to develop machine learning algorithms that improved Learning ROI insights.
  • Fostered a culture of continuous learning and collaboration within the Business Intelligence team, supporting the successful launch of 52 Go-to-Market initiatives.

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MANAGER-WORKFORCE DEVELOPMENT

Verizon
02.2012 - 01.2020

CONSULTANT-WORKFORCE DEVELOPMENT

Verizon
02.2012 - 01.2020

SR. ANALYST-REPORTING & ANALYSIS

Verizon
06.2004 - 02.2012

TRAINING COORDINATOR/ANALYST

Verizon
05.2002 - 07.2004

Education

Bachelor of Business Administration And Management - Business Management

Pearson College
Philadelphia, PA
12.2024

Skills

  • Data analysis
  • Performance monitoring
  • Report Preparation
  • Project management
  • Client Management
  • Analytics program experience
  • Leadership
  • MS Office Products
  • Vendor Management
  • Software Design
  • Executive Leadership
  • Machine Learning
  • Data Modeling
  • Business intelligence

Accomplishments

  • Gold Medalist US Figure Skating Free Skate
  • Gold Medalist US Figure Skating Moves In the Field

Certifications

  • ROI Certification
  • Microsoft Access I & II
  • Fast start in Project Management for VZW
  • Grant Writing & Resource Development with Zocklein Associates
  • Executive Data Science Certificate
  • Principles of Management
  • Principles of Marketing

Timeline

ASSOCIATE DIRECTOR-BUSINESS INTELLEGIENCE

Verizon
12.2023 - 03.2024

SR MANAGER REPORTING & INFRASTRUCTURE

Verizon
10.2015 - 12.2023

CONSULTANT-WORKFORCE DEVELOPMENT

Verizon
02.2012 - 01.2020

MANAGER-WORKFORCE DEVELOPMENT

Verizon
02.2012 - 01.2020

SR. ANALYST-REPORTING & ANALYSIS

Verizon
06.2004 - 02.2012

TRAINING COORDINATOR/ANALYST

Verizon
05.2002 - 07.2004

Bachelor of Business Administration And Management - Business Management

Pearson College
Krista Jeschke