Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
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Krista King

Mastic Beach,NY

Summary

Enthusiastic Training Specialist eager to pursue new professional challenges. Focused, proactive and attentive to changing company, customer, and project demands. Well-coordinated in keeping teams motivated and on-task to meet aggressive deadlines. Experienced in working with leaders to determine specific requirements. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring pharmaceutical distribution knowledge, project support and operational abilities developed over 10-year career to a growth-oriented role.

Overview

15
15
years of professional experience

Work History

Operations Training Specialist

AmerisourceBergen
11.2018 - Current
  • Administers a variety of training and development programs for associates within assigned Distribution Centers
  • Assesses training and development needs and communicates those needs to the Operations Manager - Responsible for the planning and execution of learning and development content related to all phases of associate development
  • Delivers training programs for all operation roles, including compliance, safety, and Standard Operating Procedures (SOP)
  • Oversees training in all key areas of warehouse operations, including shipping, Receiving, quality control, pick, pack, inventory management systems
  • Create and implement a cross training program Assesses associate's skills, talents, performance, and productivity, prepare evaluations, and make recommendations for improvement
  • Keeps current on industry needs by attending regular meetings, conferences, and seminars
  • Maintains understanding of new educational and training methodology
  • Availability to travel for coverage/assistance or extra support
  • Train trainers new to role
  • Support multiple shifts with coaching and develop refresher training as needed
  • Works to improve overall metrics for all areas in warehouse operations
  • Responsible for training all Distribution team members for DSCSA act and processes.
  • Trained and mentored many new personnel hired to fulfill various roles.

Warehouse Supervisor

AmerisourceBergen
01.2015 - 11.2018
  • Supervise operations for order picking and shipping
  • Process and automation improvements - Customer service
  • Responsible for training, monitoring safety procedures and being an administrator of personal polices
  • Submit Labor Management reports daily and coaching associates when needed
  • Monitor automation equipment and daily maintenance.

Specimen Prep Supervisor

Enzo Biochem Inc.
04.2009 - 08.2014
  • Supervise handling and protocol for clinical samples for testing
  • Responsible for scheduling
  • Follow protocols with NYS/CAP and company SOP's - Type up results and contacting physicians
  • Training of all new employees and process improvements
  • Create training material to meet the business needs and excellent customer care
  • Payroll.

Education

Associate of Arts - General Studies

Suffolk Community Colledge
Long Island, NY

Skills

  • Workforce planning & training
  • Strong communication skills
  • Training and coaching
  • Labor Management
  • Performance improvements
  • Detail-oriented
  • Master Control
  • SME in most Operations departments
  • Material design, course pilots
  • Pharmaceutical Operations Distribution
  • PkMS, PowerPoint, Word, Excel, Outlook, MS Teams
  • DSCSA knowledge
  • Learning Management Systems
  • Training delivery

Accomplishments

  • Supervised team of 17 staff members.
  • Achieved new trainer support by introducing Labor Management for compiling metrics on new hires and team member coaching.
  • Collaborated with new Learning Partner in their development of pharmaceutical and distribution process.

Activities

  • Involved with the company wide BTT go live training for the Eastern District.
  • SME in several CL&D Operations projects including New Hire Fundamentals and WI/SOP materials.
  • 06/03/2019, True Blue Award Level 2 Being a part of the solution for team Support.
  • FY 17 Performance Evaluation Manager Comment:
  • Manager Evaluation:
  • Comment:
  • Krista volunteered and had the opportunity to visit and work with Olive Branch helping them successfully Process new BG operations.
  • 09/07/2017, True Blue Award Level 4 Passion: Balancing GTP pick stations and improving LPH.
  • 12/06/2016, True Blue Award Level 3 Customer Focus: Personally, delivering emergency order to Nursing Home.
  • 07/07/2015, True Blue Award Level 3 Accountability: Ontime truck departure during a challenging shift.

Timeline

Operations Training Specialist

AmerisourceBergen
11.2018 - Current

Warehouse Supervisor

AmerisourceBergen
01.2015 - 11.2018

Specimen Prep Supervisor

Enzo Biochem Inc.
04.2009 - 08.2014

Associate of Arts - General Studies

Suffolk Community Colledge

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Krista King