Krista Manus Cook
Van Wyck,SC
Summary
Focused professional with a strong background in office operations, customer service, and administrative support. Demonstrated ability to motivate and coordinate personnel, streamline operations, and develop successful strategies to achieve organizational objectives. A dependable and detail-oriented individual, known for exceptional problem-solving abilities and a strong work ethic, all aimed at driving organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Savvy + Co Real Estate
08.2020 - Current
- Maintained clear and responsive communication with clients, keeping them informed about property listings, market updates, and transaction progress
- Managed multiple listings, appointments, and paperwork efficiently, ensuring all tasks are completed in a timely manner
- Created and cultivated relationships with buyers and sellers for future purchases and transactions
- Worked with clients, agents, lenders, and other professionals to secure the best deals for my clients
- Prepared detailed contracts outlining terms of sale and lease agreements for both parties' signatures
- Leveraged strong interpersonal skills when interacting with clients from diverse backgrounds
- Utilized problem-solving skills to resolve disputes between buyers and sellers
- Coordinated with legal professionals to ensure compliance with real estate regulations
- Acted as intermediary in negotiations between buyers and sellers over property prices and settlement details during closing of sales
Office Manager
Cook Law Firm
06.2007 - 06.2021
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
- Responded to client inquiries via phone or email in a professional manner
- Created and maintained filing systems to ensure accurate record keeping
- Processed payroll on a biweekly basis using Quickbooks
- Assisted with the development of marketing and promotional materials
- Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable
- Handled cash and deposits using proper accounting procedures and documentation
- Maintained confidentiality of client information at all times
- Monitored client accounts for overdue payments while providing friendly reminders via email or phone calls
- Maintained legal calendar, scheduling appointments and interviews and providing reminders of court appearances
Education
Wingate University
Wingate, NCSkills
- Intuit QuickBooks
- Microsoft Office
- Promotion and Advertising
- Manage Transactions
- Professional Relationships
- Inventory Management
- Accounts Payable and Receivable
- Calendar Management
- Customer and Client Relations
- Office Administration
- Billing and Record Keeping
- Experience with Customer Relationship (CRM) software
Certification
- NC Real Estate License - Broker
- SC Real Estate License - Sales Agent
- Volunteer Income Tax Assistance (VITA) Certified
References
References available upon request
Volunteer Experience
Board Member and Former VP, 01/01/2014 - Present
Lancaster County Council of the Arts, Lancaster, SC.
- Participated in community events as an ambassador for the organization's mission and goals
- Participated in board meetings to discuss the organization's policies and issues, performance reports, and future endeavors.
- Formulated ideas from conception to implementation to increase fundraising and revenue.
- Developed strong relationships with staff members to ensure the success of organizational initiatives.
- Gave presentations at meetings and community events to promote the organization's mission.
- Managed fundraising event planning and execution using strong attention to detail and communication skills.
- Managed a team of volunteers providing them clear instructions on tasks assigned prior to an event.
Timeline
Real Estate Broker
Savvy + Co Real Estate
08.2020 - Current
Office Manager
Cook Law Firm
06.2007 - 06.2021
- NC Real Estate License - Broker
- SC Real Estate License - Sales Agent
- Volunteer Income Tax Assistance (VITA) Certified
Wingate University
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