Dedicated manager with a proven track record in enhancing customer satisfaction and operational efficiency. Strong decision-making and team leadership skills, with experience in inventory management and promotional strategies.
Overview
1
1
year of professional experience
Work History
Manager
Ye Ole Fashion Lemonade- TN Renaissance Festival
Arrington, TN
01.2026 - 06.2026
Managed daily operations of lemonade stand, ensuring product quality and customer satisfaction.
Trained and supervised staff on service techniques and safety protocols to enhance performance.
Developed efficient inventory management processes to streamline supply ordering and reduce waste.
Implemented promotional strategies during festival events to boost customer engagement and sales.
Monitored financial transactions, ensuring accurate cash handling and reporting practices.
Collaborated with vendors to secure high-quality ingredients for lemonade production consistently.
Resolved customer inquiries and complaints effectively, maintaining a positive brand reputation.
Assistant Manager
Dry Goods USA
Murfreesboro, TN
09.2025 - 03.2026
Assisted in managing daily store operations and team schedules.
Supported inventory management through accurate stock counts and replenishment processes.
Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
Executed visual merchandising strategies to promote product visibility and sales initiatives.
Collaborated with team members to streamline processes and improve overall efficiency.
Trained new staff on operational procedures, enhancing team performance and productivity.
Monitored sales trends to inform restocking decisions and promotional activities.
Medical Receptionist
Natasha Luckey MD Plastic Surgery
Franklin, TN
01.2025 - 09.2025
Greeted patients and managed front desk operations to ensure smooth patient flow.
Scheduled appointments and coordinated follow-up calls to optimize clinic efficiency.
Maintained patient records and updated electronic health records for accuracy and compliance.
Assisted with insurance verification processes to facilitate seamless billing procedures.
Collaborated with medical staff to streamline communication and improve service delivery.
Implemented office organization strategies, reducing wait times during peak hours.
Trained new receptionists on office protocols and software systems for operational consistency.
Coordinated patient scheduling, check-in, check-out and payments for billing.