Krista Mattessich
Cliffside Park,New Jersey
Summary
Results-driven account executive with seven years of wholesale industry experience, specializing in strategic sales planning and customer service excellence. Demonstrates a proactive approach to challenges, quickly adapting to new situations while maintaining a strong work ethic. Committed to leveraging expertise to drive business growth and enhance customer satisfaction.
Overview
10
10
years of professional experience
Work History
Account Executive
Happy Socks
New York, NY
05.2021 - Current
- Manage mid-tier, shoe chain, and specialty chain sales channels.
- Develop strategic account plans to grow sales with key customers.
- Achieved 46% year-over-year growth with the shoe chain channel through data-driven insights and proactive account management.
- Analyzed customer feedback and sales trends to optimize product selection and inventory management.
- Launched a new business with Sam's Club, with Happy Socks' diffusion line, Happy Socks LITE.
- Provide design team assortment feedback by analyzing sales trends, and compiling customer feedback from collection reviews.
Sales Assistant
Happy Socks
New York, NY
04.2019 - 04.2021
- Supported the sales team in managing and optimizing sales across all business channels.
- Collaborated with all cross-functional areas to service the needs of the sales team, retailers, and independent rep groups.
- Assisted in preparing market presentations and proposals for buying teams.
- Managed the brand’s representation in NuOrder, including weekly newsletters to drive immediate sales across the Specialty channel.
- Trained showroom sales representatives on new collection launches, the company’s global news, and goals.
- Uploaded collections seasonally in GXS OpenText.
- Participated in trade shows to expand the company’s market presence.
- Launched a business within the kids' department at Nordstrom.
Brand Ambassador
L’Oréal
Paramus, NJ
08.2014 - 04.2019
- Built and maintained a client base; educated clients on new product launches and special promotions.
- Analyzed sales and engraving trends weekly for the Account Executive and the Regional Sales Director.
- Managed a proper and attractive merchandise display to maximize selling.
- Exceeded million-dollar goals for four consecutive years and maintained one of the highest-performing stores status within the region.
Sales Assistant
Ocean Drive
Kenilworth, NJ
04.2018 - 03.2019
- Supported Account Executives with order management, administrative tasks, and customer communication.
- Assisted the VP of Sales with the assortment proposal, data entry, and order processing for TJ Maxx and Marshalls.
- Maintained showroom presentation for daily selling across all labels: Vintage Havana, Surf Gypsy, and Ocean Drive.
- Trained new hires on responsibilities within their roles, and advised on daily priorities.
- Ensured showroom sales representatives were educated on the new collection and had all the necessary materials for selling.
- Managed in-house market shows with appointment preparation, setup, selling, and post-show follow-up.
Education
Bachelor of Science - Psychology
Montclair State University
Montclair, NJ01.2017
Skills
- Microsoft Office
- GXS
- Navision
- NuOrder
- Sales
- Customer service
- Account management
- Tradeshows
- Sales processes
- Social media
- Business development
- Sales presentation
- Customer relationship management (CRM)
Timeline
Account Executive
Happy Socks
05.2021 - Current
Sales Assistant
Happy Socks
04.2019 - 04.2021
Sales Assistant
Ocean Drive
04.2018 - 03.2019
Brand Ambassador
L’Oréal
08.2014 - 04.2019
Bachelor of Science - Psychology
Montclair State University
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