Krista Miller
West Palm Beach
Summary
Dynamic profession, excelling in customer retention and quality control. Proven ability to enhance guest satisfaction through effective complaint resolution and upselling techniques. Skilled in fostering loyalty and trust among customers while maintaining a positive attitude.
Overview
4
4
years of professional experience
Work History
Attendant
Rocket Fuel
08.2023 - 09.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Daily cash handling for purchasing and drawer count.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Hostess
Brick and Barrel
08.2020 - 06.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Worthington High School
West Palm Beach05-2017
Skills
- Chemical handling
- Workplace safety
- Sales and upselling
- Customer retention
- Quality control
- Guest complaint resolution
- Cleaning and sanitation
Timeline
Attendant
Rocket Fuel
08.2023 - 09.2024
Hostess
Brick and Barrel
08.2020 - 06.2023
High School Diploma -
Worthington High School
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