Krista Powell
Richmond,VA
Summary
Dynamic Mind-Body Coordinator with a proven track record at The Country Club of Virginia, enhancing team productivity, member satisfaction and retention through effective scheduling and calendar management. Expert in fostering relationships and implementing best practices, leading to significant improvements in utilization, project timelines, and strategic planning. Skilled in staff training, budget planning, driving revenue and operational excellence, and achieving results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Mind-Body Coordinator
The Country Club of Virginia
07.2018 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced and streamlined scheduling by creating team calendars, confirmation letters, and digital intake forms.
- Ensured best practices through in-house training and by developing a Pilates Scope of Practice to facilitate cohesive instruction.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced member satisfaction by identifying areas of need and developing strategies for improvement, responding promptly to inquiries, and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals, and increased utilization and revenue.
- Assisted in recruitment efforts by coordinating interviews, managing training for new hires, and creating an apprentice program specific to the Pilates department.
- Conducted comprehensive market research to inform strategic and budget planning.
- Managed vendor relationships to secure best quality of services and products for department needs.
- Conducted Coaching and Counseling sessions as needed to facilitate improvements in employee practices and and to foster a friendly and professional work environment.
Pilates Instructor
Re:form Richmond Pilates
08.2016 - 09.2018
- Educated clients on the principles of Pilates, fostering a deeper understanding of the practice.
- Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience, while improving clients' posture and balance through tailored exercises.
- Received consistently positive feedback from both clients and colleagues alike regarding instruction.
- Mentored new instructors to ensure quality teaching methods throughout the team.
- Assisted with the coordination of special events such as open houses or specialty classes to increase brand awareness, and with marketing and promoting of services through social media platforms.
Pilates Apprentice/Instructor
Balance Pilates Training Center
03.2005 - 07.2016
- Received Pilates certification and participated in continuing education courses to stay current on industry trends and best practices for instruction techniques.
- Motivated participants through one-on-one instruction, personalized cuing, and positive feedback.
- Increased studio membership by conducting engaging group classes for various skill levels.
- Collaborated with fellow instructors to develop new class offerings, attracting diverse clientele.
- Developed strong relationships with clients, resulting in high retention rates and referrals.
Group Exercise Instructor
YMCA of Greater Richmond
09.1998 - 02.2009
- Encouraged clients to participate in and enjoy multi-level group fitness classes.
- Led group exercise sessions, such as Indoor Cycle, Total Body Conditioning, Hi/Low Impact Aerobics, TRX Suspension Training classes, and Pilates mat classes.
- Facilitated a welcoming atmosphere within each class session, encouraging open communication among participants about their progress and challenges faced during workouts.
- Developed lasting relationships with participants, resulting in a loyal following of clients who frequently attended classes.
Education
Theatre Arts
Virginia Commonwealth University
Richmond, VATheatre Arts
Radford University
Radford, VASkills
Member Service
Scheduling and Calendar Management
Work Planning and Prioritization
Relationship Building
Discretion and Confidentiality
Presenting Ideas and Plans
Staff Training and Management
Meeting Coordination
Event Planning and Coordination
Point of Contact
Best Practices Implementation
Budget Planning
Certification
- STOTT PILATES® Certified Mat and Apparatus Instructor
- TRX® Suspension Training® Instructor
- Schwinn Indoor Cycle Instructor
Timeline
Mind-Body Coordinator
The Country Club of Virginia
07.2018 - Current
Pilates Instructor
Re:form Richmond Pilates
08.2016 - 09.2018
Pilates Apprentice/Instructor
Balance Pilates Training Center
03.2005 - 07.2016
Group Exercise Instructor
YMCA of Greater Richmond
09.1998 - 02.2009
Theatre Arts
Virginia Commonwealth University
Theatre Arts
Radford University
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