Krista Reddick
Filer,USA
Summary
Medical Assistant with proven history, and diverse clinical background. Willing to take on new tasks and learn new skills with good retention and learning aptitude.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
St. Luke's Magic Valley
01.2010 - Current
- High risk patient program setup/ build
- Vaccination / immunization administration
- Nurse to provider message management
- IM biologic administration and teaching
- Sample medication management for clinic
- Immunization log management for clinic
- Lead clinic triage for calls and messages
- Workflow optimization - implementation and teaching of organizing applications for co-workers.
- Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.
- Troubleshot problems and developed successful solutions.
- Completed intakes, including measuring vital signs, documenting symptoms, medication reconciliation, history review (personal, social, surgical).
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork.
- Patient appointment scheduling, check in, and check out.
- Educated patients on prescribed medications, treatments, and procedures to alleviate problems with conditions such as Hepatitis C.
- Contributed to smooth patient flow through skills in records management, phlebotomy, and task prioritization.
- Supported diagnostic procedures by obtaining laboratory and x-ray reports, hospital notes, and other pertinent data.
- Assisted providers with in-office procedures such as PEG tube replacement.
- Endoscopy scrub tech performing high level disinfection.
- Smoothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Medication and procedure prior authorization.
- JCHAO preparedness.
- EMR implementation and teaching.
- Medical Assistant preceptor.
- Point of Care trainer.
- Assisted in electronic health record management, maintaining accuracy and confidentiality of patient information.
- Administered patient care procedures, ensuring adherence to safety protocols and infection control measures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
CNA / Phlebotomist
MVRMC
01.2000 - 01.2010
- Protected patients by monitoring conditions and promptly reporting problems to RNs.
- Documented actions, vitals, and orders in EMR.
- Moved patients between beds, wheel-chairs, and other locations smoothly.
- Positioned or held patients in position for surgical preparations.
- Resolved patient issues by quickly responding to calls and emergency issues.
- Updated EMR system to include current treatments, medications and observations.
- Assisted nursing staff with patient assessments and vital sign monitoring to maintain health standards.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Transported patients to treatment units, testing units, operating rooms, or other areas, using wheel-chairs, stretchers, or moveable beds.
- Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.
- Avoided treatment errors, carefully checking personal details and medication information.
- Performed phlebotomy.
- Insurance verification and procedure authorization.
- Records collection.
- Referral submission.
- Injections- Sub Q and IM
- IV starts.
- High level disinfection.
- Policy and procedure writing and revamping.
- JCHAO preparedness.
- Point of care trainer.
Phlebotomist / Histotech
Twin Falls Clinic and Hospital
09.1996 - 01.2000
- Maintained accuracy and confidentiality through proper chart management in Centricity and Meditech EMR system.
- Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols.
- Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification.
- Received pre-collected specimens and prepared diverse types of collections for on- and off-site testing.
- Collected blood samples per written specifications and established protocols.
- Minimized patients' discomfort with good use of physical techniques and conversational skills.
- Completed accurate labels, paperwork, and system records updates with patients' sample information and personal details.
- Helped physicians' offices with diagnostic needs by prioritizing urgent tests.
- Protected team members and patients with proper aseptic, biohazard and disposal techniques.
- Verified matching tube, patient and test information, carefully checking all details at each stage.
- Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods.
- Conducted tests such as blood counts with heel or finger stick capillary draws.
- Secured information by following HIPAA requirements.
- Performed standardized tests such as blood alcohol levels, glucose screenings and trough drug levels.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
- Drug Screen collection including DOT
- Breath alcohol testing including DOT
- Paternity testing - buccal swabbing, Chain of Custody paperwork
- Trained new team members in phlebotomy and specimen processing.
- Embedding, cutting and staining pathological specimens.
- Assisting with FNA, bone marrow aspiration and autopsy.
- Grossing and accession of pathological specimens.
- Phlebotomy supervisor.
- Employee scheduling and evaluations.
Education
Registered Medical Assistant RMA -
AMT
Rosemont, IL07-2010
CNA -
CSI
Twin Falls, ID10-2007
IVT - IV Therapy -
CSI
Twin Falls, ID2006
PBT - Phlebotomy
ASCP
Chicago, IL1997
High School Graduate - General
Filer High School
Filer, ID06-1995
Skills
- Microsoft outlook / Excel / Word
- Meditech / Centricity / Epic Hyperspace and Remote Client / Cell Trak / Provation
- Appointment scheduling / management
- Provider Schedule management
- Patient counseling
- Medication management per provider
- Injection / teaching and administration
- JCAHO preparedness
- IDT collaboration
- Mentoring
Certification
- RMA - Registered Medical Assistant
- CNA - Certified Nurse Assistant
- IVT - IV Therapy
- PBT - Phlebotomy Technician
Timeline
Registered Medical Assistant
St. Luke's Magic Valley
01.2010 - Current
CNA / Phlebotomist
MVRMC
01.2000 - 01.2010
Phlebotomist / Histotech
Twin Falls Clinic and Hospital
09.1996 - 01.2000
Registered Medical Assistant RMA -
AMT
CNA -
CSI
IVT - IV Therapy -
CSI
PBT - Phlebotomy
ASCP
High School Graduate - General
Filer High School