Krista Scott
Mount Washington,KY
Summary
Dynamic server and bartender with a strong work ethic and exceptional customer service skills, honed at Old Louisville Tavern. Proven ability to enhance guest experiences through effective communication and efficient order management. Expertise in cash handling and maintaining cleanliness standards, ensuring a safe and enjoyable dining environment.
Overview
23
23
years of professional experience
Work History
Server/bartender
Old Louisville Tavern
Louisville KY
08.2016 - Current
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Accurately processed orders and managed transactions using POS systems.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining area to uphold establishment standards.
- Handled customer inquiries and resolved issues promptly to improve service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Bartend
Levy's (at Church Hill Downs)
Louisville, KY
04.2003 - 07.2018
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on menu items and service protocols.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
Southern High School
Louisville, KY05-1996
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Customer service
Cleanliness standards
Safe food handling
High volume dining
Food safety practices
Food delivery
Liquor, wine, and food service
Timeline
Server/bartender
Old Louisville Tavern
08.2016 - Current
Server/Bartend
Levy's (at Church Hill Downs)
04.2003 - 07.2018
High School Diploma -
Southern High School