Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Krista Thomas

San Antonio

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Thrift Town
San Antonio
01.2024 - Current
  • Assisted in managing store operations and maintaining inventory levels.
  • Trained new staff on customer service protocols and store policies.
  • Oversaw daily cash handling and financial reporting activities.
  • Addressed customer inquiries and resolved issues promptly and effectively.
  • Coordinated merchandise displays to enhance visual appeal and accessibility.
  • Collaborated with team members to foster a positive work environment.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Team Lead

Bush's Chicken
San Antonio
12.2023 - 04.2024
  • Led daily team meetings to align on project goals and tasks.
  • Assisted in scheduling shifts to optimize team coverage and resource allocation.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Identified opportunities for process improvements, implementing changes when required.
  • Motivated staff through positive reinforcement techniques.

Education

GED -

Windham
Huntsville, TX
07-2019

Skills

  • Inventory management
  • Financial reporting
  • Customer service
  • Merchandise coordination
  • Team supervision
  • Project management
  • Process improvement
  • Shift scheduling
  • Employee training
  • Cash auditing
  • Inventory control
  • POS systems
  • Store opening and closing
  • Human resource policies
  • Retail operations
  • Relationship building and management
  • New hire training

Certification

  • Forklift Trainer
  • Forklift Certified

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Assistant Store Manager

Thrift Town
01.2024 - Current

Team Lead

Bush's Chicken
12.2023 - 04.2024

GED -

Windham

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