KRISTAL ACOSTA
Bellflower,CA
Overview
9
9
years of professional experience
Work History
CalPERS Concierge
Blue Shield of California
Long Beach, USA
05.2025 - Current
- Provide personalized assistance to CalPERS members regarding retirement, pension, and health benefits
- Guide members through enrollment processes and account inquiries
- Serve as a liaison between members and CalPERS departments
- Maintain confidentiality with sensitive personal and financial information
- Explain benefit options, forms, and eligibility requirements clearly
Assistant Property Manager
Mashcole Property Management
Bellflower, USA
03.2024 - Current
- Assist with tenant communication, lease renewals, and resolution of tenant concerns
- Coordinate maintenance requests, inspections, and vendor scheduling
- Manage daily property operations to ensure compliance and tenant satisfaction
- Market vacant units and conduct property showings for prospective renters
Instructional Teacher Assistant
Las Flores Home Education Independent Study Academy
Bellflower, USA
10.2024 - 03.2025
- Supported lead teachers with classroom instruction and daily educational activities
- Assisted in developing individualized learning plans
- Monitored student progress, behavior, and engagement
- Communicated with families and staff to support student success
Pro Sales Associate
The Home Depot
Los Angeles, USA
12.2016 - 10.2024
- Assisted customers via phone and email regarding orders and materials
- Promoted company credit programs and mobile app features
- Coordinated vehicle rentals for customers and contractors
- Supported leadership with performance metrics and sales goals
Assistant Property Manager
J. Mark Properties
Los Angeles, USA
02.2022 - 01.2024
- Conducted property inspections and coordinated maintenance requests
- Managed tenant relations and prepared lease documentation
- Utilized property management software for reporting and record-keeping
- Performed rental market research to stay updated on pricing
Education
Bachelor of Arts - Early Childhood Education
Cal Poly Pomona
Pomona, CA01.2022
Associate of Arts - Child Development
Los Angeles City College
Los Angeles, CA01.2020
General Education Coursework -
Santa Monica College
Santa Monica, CA01.2018
Skills
- Tenant & Vendor Relations
- Customer Service & Conflict Resolution
- Property Management Software
- Microsoft Office (Word, Excel, Outlook)
- Google Workspace
- Data Entry & Reporting
- Project Coordination
- Strong Interpersonal & Communication Skills
- Quality Assurance
- Jira
- Customer service
- Problem solving
Timeline
CalPERS Concierge
Blue Shield of California
05.2025 - Current
Instructional Teacher Assistant
Las Flores Home Education Independent Study Academy
10.2024 - 03.2025
Assistant Property Manager
Mashcole Property Management
03.2024 - Current
Assistant Property Manager
J. Mark Properties
02.2022 - 01.2024
Pro Sales Associate
The Home Depot
12.2016 - 10.2024
Bachelor of Arts - Early Childhood Education
Cal Poly Pomona
Associate of Arts - Child Development
Los Angeles City College
General Education Coursework -
Santa Monica College