Results-driven professional with over 14 years of experience in customer service and residential property rentals. Proven success in managing resident relationships, property maintenance, and ensuring lease compliance. Extensive background in tenant/landlord and Fair Housing law, with roles including Leasing Manager, Assistant Community Manager, and Leasing Professional at top-tier apartment communities. Demonstrated ability to effectively market properties, resolve resident issues, and meet occupancy goals. Collaborative team player with excellent communication skills, committed to delivering exceptional service and driving business success.