Kristal Betancourt
Bellflower,CA
Summary
Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational skills. Delivers memorable guest experiences through welcoming interactions and extensive product knowledge. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
9
9
years of professional experience
Work History
Shift Manager
McDonald's
06.2017 - 04.2020
- Trained new employees in policies and procedures.
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain an attractive store.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Replenished items to maintain stock availability.
- Operated fryers and grills according to instructions.
Warehouse Associate
Staples
11.2020 - 08.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Store Associate
DD's Discount
08.2022 - 09.2022
- Collected payments and provided accurate change.
- Sorted clothing into types and sizes and removed items showing damage or wear.
- Determined size of garments not specified on original tags and labels.
- Greeted customers and responded to informational requests.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
Student Supervision Associate
Think Together, Inc
02.2025 - Current
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Answered inquiries from parents and school officials.
- Utilized attendance tracking software to maintain accurate and up-to-date records.
- Implemented strategies to improve student attendance rates across various grades.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
Education
High School Diploma -
Somerset High School
Bellflower06.2018
Skills
- POS System Operation
- Energy and Physical Stamina
- Locating Merchandise
- Customer Service
- Time management
- Relationship building
- Data gathering
- Student engagement
Timeline
Student Supervision Associate
Think Together, Inc
02.2025 - Current
Store Associate
DD's Discount
08.2022 - 09.2022
Warehouse Associate
Staples
11.2020 - 08.2021
Shift Manager
McDonald's
06.2017 - 04.2020
High School Diploma -
Somerset High School