KRISTAL HEONIS
VENICE,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Business Manager with proven track record of providing financial services and products to clients while managing loan transactions. Generates sales and revenue. Possesses deep understanding of credit analysis, loan processing and closing. Offers great time management and task prioritization skills. Knowledgeable about regulatory requirements and successful strategies for maintaining compliant business procedures and reducing loss.
Overview
20
20
years of professional experience
Work History
Finance and Insurance Manager
Sunset Automotive Group/Audi
04.2010 - 04.2024
- Enhanced revenue growth with the development of new financial products and services.
- Reduced risk exposure by conducting thorough credit assessments and following state, federal and company compliance requirements.
- Implemented innovative financing solutions to secure favorable funding terms for clients.
- Tailored recommendations of specific products and options based on each clients preferred ownership experience.
- Handled all bank and funding transactions.
- Assisted accounting with keeping accurate reports and daily tasks.
Sales Specialist/Internet Sales Manager
Jenkins Hyundai
01.2007 - 03.2010
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication, honesty, integrity and effective problem solving.
- Promoted to e-commerce department handling leads to increase sales.
- Sales Associate of the month (6 out of 12 months)
Sales Specialist
Jim Hudson Mitsubishi
01.2004 - 01.2007
- Built rapport with customers and assessed needs to make product recommendations, including financing and leasing.
- Followed up after the sale to resolve any questions and concerns clients might have.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Education
No Degree - Elementary Music Education
University of Central Florida
Orlando, FL11.2000
High School Diploma -
Booker High School
Sarasota, FL06.2000
Skills
Operational Efficiency
Attention to Detail
Customer service-focused
Decision-Making
Cash Handling
Customer Relations
Active Listening and Learning
Loan Processing Coordination
Process Improvement
Regulatory Compliance
Cash Flow Management
Credit analysis
Timeline
Finance and Insurance Manager
Sunset Automotive Group/Audi
04.2010 - 04.2024
Sales Specialist/Internet Sales Manager
Jenkins Hyundai
01.2007 - 03.2010
Sales Specialist
Jim Hudson Mitsubishi
01.2004 - 01.2007
No Degree - Elementary Music Education
University of Central Florida
High School Diploma -
Booker High School
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