Kristal Ramos
Heartland Dental
Orlando,FL
2
Languages
1
Certification
5
years of professional experience
Dedicated professional with Seven years of experience in dental assisting cross trained with administrative roles. Skilled in customer service, teamwork, and problem-solving, contributing to improved workflow and patient communication. Ready to enhance my experience and capabilities.
Work History
Business Assistant
2 Years- Assisted in managing schedules, ensuring timely appointments for patients and staff.
- Coordinated communication between dental teams and patients to enhance service delivery.
- Organized patient records using electronic health record systems for efficient access.
- Streamlined administrative processes, contributing to improved workflow efficiency.
Dental Assistant
4 Years 11 Months- Assisted with patient management and appointment coordination to improve clinic operations.
- Prepared examination rooms and sanitized instruments to support a safe clinical environment.
- Supported dental procedures by promptly providing essential tools and materials.
- Educated patients on effective oral hygiene practices and post-treatment care guidelines.
Education
Expanded Functions Dental Assistant Associate
Skills
Client/Patient relationship building
Document management
Customer service
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Time management
Flexible and adaptable
Multitasking Abilities
Organizational skills
Computer skills
Decision-making
Phone Etiquette
Fast learning
Certification
HIPAA Certified
OSHA Certified
Dental Radiology
Expanded Functions Dental Assistant Associate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Assistant
Heartland Dental
08.2024 - 2026Read More
Dental Assistant
Heartland Dental
10.2018 - 09.2023Read More
American College For Medical Careers
Expanded Functions Dental Assistant Associate
Read More