Kristal Sotelo-Martinez
Garden City,KS
Summary
Reliable and proactive retail professional known for exceptional customer assistance and teamwork. Proven ability to enhance store presentation and ensure customer satisfaction. Ready to contribute to a dynamic team focused on delivering outstanding shopping experiences. Bilingual-Spanish, outgoing, and friendly individual, who is adept at effectively working in fast paced and or highly stressful environments and meeting daily deadlines and all requirements. Confident and assertive, an accomplished employee in different departments.
Overview
5
5
years of professional experience
Work History
Retail Worker
Ross Dress for Less
08.2025 - 04.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize store layout and improve accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to restock inventory and manage stock levels effectively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Store Associate
Walmart
04.2021 - 12.2024
- Assisted customers in locating products and provided information on promotions.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Operated cash register, processing transactions efficiently and accurately.
- Collaborated with team to ensure cleanliness and organization standards were met.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Garden City Achieve
Garden City, KSSkills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Time management
- Attention to detail
- Positive customer engagement
- Bilingual
- Fast Learner
- Adaptability
Timeline
Retail Worker
Ross Dress for Less
08.2025 - 04.2026
Store Associate
Walmart
04.2021 - 12.2024
High School Diploma -
Garden City Achieve