Kristal Van Hooser
Laurelville,OH
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Adena Medical Center, excelling in medication accuracy and patient care. Leveraged strong problem-solving skills and attention to detail to reduce medication errors significantly. Adept in insurance billing and customer service, fostering collaboration with healthcare professionals to enhance operational efficiency.
Overview
20
20
years of professional experience
Work History
Certified Pharmacy Technician
Young’s Pharmacy
10.2020 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by conducting regular stock checks and reordering supplies.
- Processed prescription orders through pharmacy management software efficiently.
- Collaborated with healthcare professionals to resolve medication-related issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Assembly Specialist
Kenworth Truck Company
Chillicothe, OH
11.2010 - 10.2018
- Assembled complex truck components with precision to ensure high-quality production standards.
- Collaborated with cross-functional teams to optimize assembly processes and improve efficiency.
- Implemented best practices in quality control, reducing defects during assembly phases significantly.
- Mastered the use of various hand tools, power tools, and equipment for efficient assembly operations.
- Maintained safe working environment by adhering to safety guidelines and reporting potential hazards promptly.
- Performed assembly of products according to specifications and instructions.
- Improved overall product quality through meticulous inspection and adherence to company standards.
- Increased productivity by cross-training in multiple assembly areas and providing support when needed.
Certified Pharmacy Technician
Adena Medical Center
Chillicothe, OH
06.2006 - 11.2010
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
- Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
- Dispensed and procured medicinal products and supplies used in hospital.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
Associate of Science - Broadcast Engineering
Hocking College
Nelsonville, OH06.2003
Skills
Data entry
Attention to detail
Problem-solving skills
Customer service
Insurance billing
Prescription interpretation
Timeline
Certified Pharmacy Technician
Young’s Pharmacy
10.2020 - Current
Assembly Specialist
Kenworth Truck Company
11.2010 - 10.2018
Certified Pharmacy Technician
Adena Medical Center
06.2006 - 11.2010
Associate of Science - Broadcast Engineering
Hocking College