Kristal Woodford
Summary
Friendly Senior Certified Pharmacy Technician with comprehensive knowledge of medication contraindication and dispensing protocols. Personable and energetic with friendly approach to customer service. Maintains accuracy and focus in filling prescriptions and updating customer records.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
09.2021 - Current
- Restocked automated medication dispensing equipment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Nursing Assistant
TJ Samson Community Hospital
09.2018 - 03.2020
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Nursing Assistant
Home Of The Innocents
01.2015 - 08.2018
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Surgical Technologist - Medical
Spencerian College
Louisville03.2007
High School Diploma -
Western High School
Louisville, KY05.2002
Skills
- Workflow Optimization
- Staff Training and Development
- Manual and automated medication dispensing
- Insurance Verification
- Knowledge of medical terms
- Immunization Administration
- Knowledge of brand and generic drugs
Certification
- CPhT - Certified Pharmacy Technician
- Certified Immunizer
- CPR Certified
Timeline
Senior Certified Pharmacy Technician
Walgreens
09.2021 - Current
Certified Nursing Assistant
TJ Samson Community Hospital
09.2018 - 03.2020
Certified Nursing Assistant
Home Of The Innocents
01.2015 - 08.2018
Surgical Technologist - Medical
Spencerian College
High School Diploma -
Western High School
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