Kristal Young
Eagle Mountain
Summary
Pharmacy Technician with strong skills in inventory management and patient support. Proven track record of delivering high-quality customer service while maintaining strict regulatory compliance. Experienced in optimizing pharmacy operations to enhance efficiency and accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
South Jordan
09.2011 - Current
- Maintained accurate inventory records to ensure timely restocking of medications and supplies.
- Assisted patients in understanding medication instructions and potential side effects during consultations.
- Processed insurance claims and resolved discrepancies to facilitate smooth billing operations.
- Collaborated with pharmacists to ensure compliance with state and federal regulations.
- Participated in team meetings to discuss operational challenges and solutions for improvement.
- Assisted in training new employees on pharmacy procedures.
- Prepared prescription transfers to other pharmacies.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Monitored prescription refill requests and communicated with patients regarding their status.
Education
Certified Pharmacy Tech -
PTCB
Utah06-2013
GED -
South Valley High School
Sandy, UT11-1998
Skills
- Medication management
- Inventory control
- Prescription processing
- Insurance verification
- Regulatory compliance
- Customer relationship management
Certification
Pharmacy Technician - State board of Utah, issued
Affiliations
I enjoy working with the public and making friends and relations with people around me. Making my customers feel known and that I sincerely care about them.
References
References available upon request.
Timeline
Pharmacy Technician
Walgreen's Pharmacy
09.2011 - Current
Certified Pharmacy Tech -
PTCB
GED -
South Valley High School