Kristan Carmonne
Lexington Park,MD
Summary
Results-driven administrative professional with strong organizational and leadership skills. Proven to provide exceptional service and a strong track record with building positive relationships with customer and staff. Skilled in managing schedules, resolving issues while creating a positive workforce environment. Possesses excellent communication, problem solving skills, and organizational skills.
Overview
30
30
years of professional experience
Work History
Store Administrator
Kohl's Department Stores, Inc
03.2020 - Current
- Organized schedules for both full-time and part-time employees in accordance with company policies regarding overtime hours or time-off requests.
- Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
- Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines.
- Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
- Assist in monitoring shortage impacting best practices by completing the Spotlight Audit and sharing the results with store leaders
- Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met.
- Communicate and guide store technology issues through resolution.
Volunteer (Assistant to Vice President)
Pembrooke Hoa
08.2013 - 08.2015
- Assisted Board of Directors with formulating and developing financial status reports for the Pembrooke HOA
- Ensured accuracy in financial data for the Association
- Assisted Vice President in development of monthly newsletters and other quarterly reports that were submitted to over 300 homeowners
- Researched State Law requirements pertaining to Storm Water Management ponds maintenance and reported findings to the Vice President
- Assisted Vice President and Board in developing presentations and status reports to be presented to various stakeholders
- Coordinated various activities throughout the neighborhood to build comraderies while promoting diversity and inclusion
Library Volunteer
Kings Christian Academy
08.2013 - 08.2015
- Used organization skills to ensure that books and other educational material in the library was effectively cataloged and organized
- Used active listening skills to understand the educational needs to students and staff to make recommendations on material to meet their needs
- Assisted senior librarian with other office and administrative duties as needed
Active Duty Spouse, and Spouse Advisor
United States Marine Corps
05.1995 - 05.2012
- Served as liaison between the organization’s leadership and its military family members
- Managed activities related to spousal and family support to the Command
- Conducted proactive outreach, rapport development, and communication efforts to ensure meaning flow of information between the Command and families
- Planned and executed various fund raising activities, including solicitation of community groups and businesses
- Planned and executed meetings, social events, and other activities resulting in high community engagement that enabled successful deployment of over 200 Marines for extended periods of time
- Used Budgeting and Financial Management Skills to effectively manage finances and made all decisions for my family through multiple deployments
- Utilized project managing skills to carefully negotiate and execute 8 PCS moves over a 15-year period while keeping close watch on Cost- Schedule- Performance of the move itself
Youth Class Teacher/ Volunteer
Havelock Baptist Church
01.2010 - 01.2012
- Volunteered over 1000 hours as teacher of a youth class at church
- Used active listening and mentoring skills to coach and develop young people with their learning needs
- Formulated and wrote progress reports for students in class
- Organized fun and educational activities for students at the church in order to meet their end results while staying within budget constraints
Overnight Stocker
Lowes
06.2006 - 05.2007
- Maintained direct oversight of distribution and stocking of multi-million dollars in merchandise throughout the store including caring for store equipment
- Kept direct oversight on safe handling, clean-up, and disposal of hazardous materials while operating within OSHA standards
- Reviewed customer activity and participated in problem-solving and other areas of recommendations
- Provided excellent customer service by greeting customers and assisting customers in locating, selecting, demonstrating, and loading of merchandise
- Operated forklift/power equipment such as lifts, order pickers, and similar equipment to assist store operations as needed
- Mentored and coached new associated with on-boarding process through the Store
Sales Manager
JCPenney
06.1996 - 05.1999
- Modeled and help associates accountable for outstanding customer service
- Actively listened to customers to address their needs and resolve any conflicts if they arose
- Performed merchandizing and stocking tasks using Just-in-Time approach
- Drove the planning and execution of sales events, credit card acquisitions, and other culturally diverse initiatives of the company
- Actively reviewed and analyzed business reports and trends to recommend corrective action as needed
- Consistently met established performance standards; including but not limited to product and service sales, customer service, profit and productivity
- Played active role in training and devilment of store associates through coaching, performance management, and partnering
Education
Bachelor of Science - Business Management
University of Maryland University College
Aldelphi,MD06-2016
Skills
- Over 20 years of experience in supporting the Navy and Marine Corps through volunteer hours in Counselling, Coordinating, Budgeting, and Project Management
- Bachelor of Science, Business Management with a Minor in Human Resources
- Adept at operational planning, execution, assessment and decision making in a fast paced, intensive work environment
- Proven ability to multi-task, prioritize workloads, and meet deadlines
- Day to day high level administration of personnel, materiel, schedules and reports
- Excellent software knowledge and skills Microsoft products, including Sharepoint, Project, Word, Excel, Outlook and others
- Well organized, reliable, attentive to detail, with a demonstrated personal initiative
- Demonstrate outstanding problem solving and active listening skills with ability to diffuse situations with tact and ease
- Excel in interacting with broad range of audience including senior leaders, internal and external clients, and legislators
Timeline
Store Administrator
Kohl's Department Stores, Inc
03.2020 - Current
Volunteer (Assistant to Vice President)
Pembrooke Hoa
08.2013 - 08.2015
Library Volunteer
Kings Christian Academy
08.2013 - 08.2015
Youth Class Teacher/ Volunteer
Havelock Baptist Church
01.2010 - 01.2012
Overnight Stocker
Lowes
06.2006 - 05.2007
Sales Manager
JCPenney
06.1996 - 05.1999
Active Duty Spouse, and Spouse Advisor
United States Marine Corps
05.1995 - 05.2012
Bachelor of Science - Business Management
University of Maryland University College
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