Kristan Carmonne
Lexington Park,MD
Summary
Results-driven administrative professional with strong organizational and leadership skills. Proven to provide exceptional service and a strong track record with building positive relationships with customer and staff. Skilled in managing schedules, resolving issues while creating a positive workforce environment. Possesses excellent communication, problem solving skills, and organizational skills.
Overview
30
30
years of professional experience
Work History
Store Administrator
Kohl's Department Stores, Inc
Lexington Park, MD
03.2020 - Current
- Organized schedules for both full-time and part-time employees in accordance with company policies regarding overtime hours or time-off requests.
- Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
- Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines.
- Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
- Assist in monitoring shortage impacting best practices by completing the Spotlight Audit and sharing the results with store leaders
- Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met.
- Communicate and guide store technology issues through resolution.
Volunteer (Assistant to Vice President)
Pembrooke Hoa
Lexington Park, MD
08.2013 - 08.2015
- Assisted Board of Directors with formulating and developing financial status reports for the Pembrooke HOA
- Ensured accuracy in financial data for the Association
- Assisted Vice President in development of monthly newsletters and other quarterly reports that were submitted to over 300 homeowners
- Researched State Law requirements pertaining to Storm Water Management ponds maintenance and reported findings to the Vice President
- Assisted Vice President and Board in developing presentations and status reports to be presented to various stakeholders
- Coordinated various activities throughout the neighborhood to build comraderies while promoting diversity and inclusion
Library Volunteer
Kings Christian Academy
Callaway, MD
08.2013 - 08.2015
- Used organization skills to ensure that books and other educational material in the library was effectively cataloged and organized
- Used active listening skills to understand the educational needs to students and staff to make recommendations on material to meet their needs
- Assisted senior librarian with other office and administrative duties as needed
Active Duty Spouse, and Spouse Advisor
United States Marine Corps
USA
05.1995 - 05.2012
- Served as liaison between the organization’s leadership and its military family members
- Managed activities related to spousal and family support to the Command
- Conducted proactive outreach, rapport development, and communication efforts to ensure meaning flow of information between the Command and families
- Planned and executed various fund raising activities, including solicitation of community groups and businesses
- Planned and executed meetings, social events, and other activities resulting in high community engagement that enabled successful deployment of over 200 Marines for extended periods of time
- Used Budgeting and Financial Management Skills to effectively manage finances and made all decisions for my family through multiple deployments
- Utilized project managing skills to carefully negotiate and execute 8 PCS moves over a 15-year period while keeping close watch on Cost- Schedule- Performance of the move itself
Youth Class Teacher/ Volunteer
Havelock Baptist Church
01.2010 - 01.2012
- Volunteered over 1000 hours as teacher of a youth class at church
- Used active listening and mentoring skills to coach and develop young people with their learning needs
- Formulated and wrote progress reports for students in class
- Organized fun and educational activities for students at the church in order to meet their end results while staying within budget constraints
Overnight Stocker
Lowes
Yuma, AZ
06.2006 - 05.2007
- Maintained direct oversight of distribution and stocking of multi-million dollars in merchandise throughout the store including caring for store equipment
- Kept direct oversight on safe handling, clean-up, and disposal of hazardous materials while operating within OSHA standards
- Reviewed customer activity and participated in problem-solving and other areas of recommendations
- Provided excellent customer service by greeting customers and assisting customers in locating, selecting, demonstrating, and loading of merchandise
- Operated forklift/power equipment such as lifts, order pickers, and similar equipment to assist store operations as needed
- Mentored and coached new associated with on-boarding process through the Store
Sales Manager
JCPenney
Yuma, AZ
06.1996 - 05.1999
- Modeled and help associates accountable for outstanding customer service
- Actively listened to customers to address their needs and resolve any conflicts if they arose
- Performed merchandizing and stocking tasks using Just-in-Time approach
- Drove the planning and execution of sales events, credit card acquisitions, and other culturally diverse initiatives of the company
- Actively reviewed and analyzed business reports and trends to recommend corrective action as needed
- Consistently met established performance standards; including but not limited to product and service sales, customer service, profit and productivity
- Played active role in training and devilment of store associates through coaching, performance management, and partnering
Education
Bachelor of Science - Business Management
University of Maryland University College
Aldelphi,MD06-2016
Skills
- Over 20 years of experience in supporting the Navy and Marine Corps through volunteer hours in Counselling, Coordinating, Budgeting, and Project Management
- Bachelor of Science, Business Management with a Minor in Human Resources
- Adept at operational planning, execution, assessment and decision making in a fast paced, intensive work environment
- Proven ability to multi-task, prioritize workloads, and meet deadlines
- Day to day high level administration of personnel, materiel, schedules and reports
- Excellent software knowledge and skills Microsoft products, including Sharepoint, Project, Word, Excel, Outlook and others
- Well organized, reliable, attentive to detail, with a demonstrated personal initiative
- Demonstrate outstanding problem solving and active listening skills with ability to diffuse situations with tact and ease
- Excel in interacting with broad range of audience including senior leaders, internal and external clients, and legislators
Timeline
Store Administrator
Kohl's Department Stores, Inc
03.2020 - Current
Volunteer (Assistant to Vice President)
Pembrooke Hoa
08.2013 - 08.2015
Library Volunteer
Kings Christian Academy
08.2013 - 08.2015
Youth Class Teacher/ Volunteer
Havelock Baptist Church
01.2010 - 01.2012
Overnight Stocker
Lowes
06.2006 - 05.2007
Sales Manager
JCPenney
06.1996 - 05.1999
Active Duty Spouse, and Spouse Advisor
United States Marine Corps
05.1995 - 05.2012
Bachelor of Science - Business Management
University of Maryland University College