Kristan Fortney
Loxahatchee,FL
Summary
Dedicated and industrious Senior Compliance Advisor with a strong desire to excel in a challenging role within a reputable company. Over 10 years of hands-on experience, consistently achieving excellence in delivering exceptional client services. Seeking an opportunity to leverage expertise and contribute to the success of a well-established organization.
Overview
15
15
years of professional experience
Work History
Senior MIPS Advisor
Modernizing Medicine, Inc.
12.2015 - Current
- Demonstrate and ability to manage a high volume of clients at any given time.
- Work independently to manage my own time, projects and organizational skill to satisfy client.
- Track, monitor and report client’s data and status throughout contract.
Support Specialist
Modernizing Medicine, Inc.
12.2014 - 11.2015
- Delivered notable client experience by identifying and documenting clients needs and issues.
- Communicated and collaborated across teams and departments to help solve issues.
- Provided consistent, professional and high-quality client support at all times.
Patient Care Technician/Monitor Tech
Delray Medical Center
09.2013 - 12.2014
- Assist patients with basic activities of daily living and care.
- Work effectively with a group of ten people or more daily.
- Properly educated preceptor and precept the new employees.
Billing/Insurance Verification
Physical Therapy Institute
02.2013 - 09.2013
- Worked alongside one person and helped implement new billing software.
- Called insurance companies to dispute payment or check insurance coverage on people.
- Effectively jumped into a new facility and management and formed to their ways.
Billing Representative
Bronson Methodist Hospital
08.2010 - 02.2013
- Worked independently with my own accounts to collect past due fees.
- Called insurance companies to dispute payment or coverage on accounts.
- Work as a team with a variety of co-workers and outside personnel if issue were unresolvable.
Resource Cashier- Patient Accounting
Bronson Methodist Hospital
08.2010 - 02.2013
- Responsible for processing insurance and patient payments, mail invoices and sorting mail.
- Effectively posts all patient and insurance payments to the proper accounts.
- Adequately save, create and/or move formatted files.
Patient Transport Specialist
Bronson Methodist Hospital
08.2010 - 02.2013
- Transport patients to variety of places throughout the hospital to run their tests.
- Demonstrate good communication skills with co-workers and staff throughout hospital.
- Coordinate transportation activities and services with other hospital departments.
Direct Support Staff
Western Michigan University- Center for Disability Services
04.2010 - 07.2010
- Plans and/or assist activities for assigned consumers based on their individual needs/desires.
- Assists consumers with transportation to and from community activities, including arrival and departure at CDS facilities.
- Acts as an advocate for the individual to help them meet their needs and to facilitate their inclusion into activities.
Education
Bachelor of Science - Interdisciplinary Health Services, Social Work
Western Michigan University
Kalamazoo, MI08.2010
Skills
- Microsoft Excel
- EMA
- Sugar RCM
- WebPT
- Microsoft PowerPoint
- Salesforce
- Meditech
- EPIC
- Client relationship management
- Report generation
- Time management
- Written communication
- Client engagement
Training
- Certificate of Healthcare Leadership Proficiency (CHLP)
- Certified MACRA-MIPS PI Professional (CMAP)
- Certified MACRA-MIPS Quality Professional (CMQP)
- Certified MACRA-MIPS Improvement Activities Professional (CMIAP)
- Certified MACRA-MIPS Cost Professional (CMCP)
- Certified MACRA MIPS Healthcare Professional (CMHP)
Timeline
Senior MIPS Advisor
Modernizing Medicine, Inc.
12.2015 - Current
Support Specialist
Modernizing Medicine, Inc.
12.2014 - 11.2015
Patient Care Technician/Monitor Tech
Delray Medical Center
09.2013 - 12.2014
Billing/Insurance Verification
Physical Therapy Institute
02.2013 - 09.2013
Billing Representative
Bronson Methodist Hospital
08.2010 - 02.2013
Resource Cashier- Patient Accounting
Bronson Methodist Hospital
08.2010 - 02.2013
Patient Transport Specialist
Bronson Methodist Hospital
08.2010 - 02.2013
Direct Support Staff
Western Michigan University- Center for Disability Services
04.2010 - 07.2010
Bachelor of Science - Interdisciplinary Health Services, Social Work
Western Michigan University
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