Kristan Hardister

Wichita Region Site Manager | Economic and Employment Services Division

Support recruitment, onboarding, and supervision of 40+ seasonal staff annually for statewide application processing. Oversee payroll, training, and ensure KEESM accuracy for ~55,000 applicants. Represent the agency in hearings, conduct audits, and develop procedural guides. Collaborate with regional managers and leadership to align with policy and performance goals. As a LiHEAP Subject Matter Expert, provide case support across four regions, process applications, and monitor key performance metrics. Analyze statewide data trends, track case outcomes, and support staff remotely. Coordinate with external stakeholders to verify information and ensure compliance with federal grants. As a Human Service Specialist, manage sensitive communications and protect confidential data.

Delivered personalized cosmetic services including facials, skincare consultations, and event makeovers.
Booked appointments, created custom gifts, and offered expert product recommendations using consultative sales techniques to ensure client satisfaction.

Managed daily cash handling, store operations, and secure bank deposits in compliance with financial protocols. Resolved customer concerns and delivered personalized styling support to drive satisfaction and brand loyalty. Supervised staff, ensured cleanliness, and maintained overall store readiness. Planned and executed seasonal fashion events, updated marketing displays, and led full store resets for visual consistency and engagement.

Reduced surgical errors by efficiently organizing and setting up instruments for optimal accessibility during procedures. Ensured patient safety by strictly adhering to surgical protocols and maintaining a sterile field.
Fostered a positive, collaborative work environment by supporting team members and promoting effective communication. Assisted in a wide range of procedures, including Scopes, General Surgery, ENT, Ophthalmology, Orthopedics, Obstetrics, and Dental. Collaborated with diverse medical staff and supported physicians during both minor procedures and complex surgeries, including joint replacements.