Kristan Scott
BARRINGTON,NH
Summary
Skilled Certified Optician and Support Staff with a proven track record at Whole Life Health Care and WALMART, adept in client services and business operations. Excelled in providing comprehensive patient care and managing sensitive information, showcasing strong proofreading and clerical support abilities. Demonstrates exceptional communication skills and a commitment to enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Support Staff
Whole Life Health Care
Newington, NH
09.2022 - 11.2024
- Managed front desk operations and greeted visitors, ensuring a welcoming environment.
- Answered and directed phone calls to appropriate staff members, maintaining efficient communication.
- Handled confidential information with discretion, adhering to privacy policies.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
Certified Optician
WALMART, Walmart
Portsmouth , NH
10.2017 - 08.2022
- Provided comprehensive patient care services, including ophthalmic measurements and lens selection.
- Assisted customers in selecting frames that complemented their facial features and lifestyle.
- Dispensed eyeglasses according to prescription specifications, fitting lenses into frames as needed.
- Instructed patients on the proper use of contact lenses and corrective eye wear.
- Counseled clients regarding insurance coverage options for eye care products and services.
- Repaired broken frames or replaced lenses when necessary using specialized tools.
- Adjusted frames for a comfortable fit by bending metal arms or temples as needed.
Education
Bachelor of Science - Health Care Administration
Southern New Hampshire University
Hooksett, NH11-2024
Associate of Arts - Medical Office Management
Mc Intosh College
Dover, NH06-1996
Skills
- Microsoft office
- Support services
- Proofreading
- Client transportation
- Clerical support
- Business operations procedures
Accomplishments
- National Honor Society Member
- SNHU ALumni Member
Timeline
Support Staff
Whole Life Health Care
09.2022 - 11.2024
Certified Optician
WALMART, Walmart
10.2017 - 08.2022
Bachelor of Science - Health Care Administration
Southern New Hampshire University
Associate of Arts - Medical Office Management
Mc Intosh College
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