Kristel Batts
Atlanta
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Lily Smile Center
Lilburn
01.2024 - 06.2025
- Assisted patients with appointment scheduling and inquiries at Lily Smile Center.
- Provided detailed information about dental services and treatment options to clients.
- Managed patient records using electronic health record systems efficiently.
- Educated patients on proper oral hygiene practices and post-treatment care.
- Collaborated with dental staff to ensure smooth patient flow during appointments.
- Addressed patient concerns and resolved issues in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Food Handler
Geodis
Atlanta
01.2022 - 10.2023
- Making sure to keep items that needed to be sold in a cool temperature for consumers.
- This job taught me most about profiency.
- Prepared food items following safety and hygiene standards.
- Stocked supplies such as food items, beverages and paper goods.
- Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
- Ensured compliance with local health codes regarding proper storage of food products.
- Acquired new skills to support team and further accommodate customer needs.
Contractor's Assistant
Synergy
12.2020 - 01.2022
- Provided support for different stores around Georgia, building with co-workers.
- Making sure we provided the upmost respect to our leaders.
- Organized materials and supplies for daily operations and project needs.
- Communicated effectively with team members to ensure clear understanding of responsibilities.
- Maintained accurate documentation of project progress and contractor activities.
- Supported compliance with safety regulations during site activities and inspections.
- Collaborated with vendors to procure necessary tools and equipment for projects.
- Implemented efficient filing systems for contracts, invoices, and correspondence records.
Inventory Specialist
Target
Atlanta
05.2020 - 12.2020
- Very fast paced job as I was in charge of boxing and picking items for consumers.
- Was always proficient when getting items out on time.
- Collaborated with team members to optimize stock replenishment processes.
- Assisted in training new staff on inventory procedures and best practices.
- Ensured compliance with safety and operational standards during inventory tasks.
Education
Associate of Arts - computer science skills
Wingate University
Charlotte, NC03.2020
High School Diploma -
Alcovy High School
Covington, GA05.2018
Skills
- Confidentiality understanding
- Verbal
- Cognitive behavioral therapy
- Customer relations
- Inventory report generator
- Product knowledge
- Safety regulation
- Inventory management
- Time management
- Customer satisfaction
Timeline
Customer Service Representative
Lily Smile Center
01.2024 - 06.2025
Food Handler
Geodis
01.2022 - 10.2023
Contractor's Assistant
Synergy
12.2020 - 01.2022
Inventory Specialist
Target
05.2020 - 12.2020
Associate of Arts - computer science skills
Wingate University
High School Diploma -
Alcovy High School