Kristel Saraci
Brooklyn,NY
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Hostess
Chazz Palminteri
04.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
Paola Restorant
02.2021 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
Turkut Ozal
Tirane Alb06.2023
Skills
- Guest Inquiries
- Dietary Restrictions
- Organization and Time Management
- Customer Preferences
- Menu Memorization
Languages
Italian
Full Professional
English
Full Professional
Albanian
Native or Bilingual
Turkish
Professional Working
Timeline
Hostess
Chazz Palminteri
04.2022 - Current
Hostess
Paola Restorant
02.2021 - 04.2022
High School Diploma -
Turkut Ozal
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