Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristelle Marie Rivera

San Francisco,CA

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

11
11
years of professional experience

Work History

Transportation Dispatcher

Storer Coachways
San Francisco, CA
04.2024 - Current
  • Prepared daily work and run schedules.
  • Determined types of vehicles to meet work orders, or specifications.
  • Completed day-to-day duties accurately and efficiently.
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
  • Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

School Bus Driver

First Student Transportation
San Francisco, CA
12.2016 - 04.2024
  • Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Learned and followed school transportation procedures.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Operations Dispatch Lead

San Francisco Paratransit
San Francisco, CA
05.2014 - 12.2016
  • Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
  • Analyzed dispatch data to identify trends, improve processes, and increase overall efficiency.
  • Prepared daily work and run schedules.
  • Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
  • Resolved any operational issues that arose during the course of daily business operations.

Education

High School Diploma -

South San Francisco Adult School
South San Francisco, CA
02-2009

Skills

  • Logistics coordination proficiency
  • Route planning
  • Tracking tasks
  • Transportation safety protocols
  • Geographical expertise
  • Employee management

Timeline

Transportation Dispatcher

Storer Coachways
04.2024 - Current

School Bus Driver

First Student Transportation
12.2016 - 04.2024

Operations Dispatch Lead

San Francisco Paratransit
05.2014 - 12.2016

High School Diploma -

South San Francisco Adult School
Kristelle Marie Rivera