Kristen Beames
Summary
Detail-oriented individual with strong communication and project management skills. Demonstrated ability to manage multiple tasks in fast-paced environments. Recognized for proactive issue identification and process optimization, contributing to team success.
Overview
6
6
years of professional experience
Work History
Fishing & Footwear Outfitter
Bass Pro/Cabelas
Missoula, Montana/ Ammon, Idaho
03.2023 - Current
- Delivered exceptional customer service by identifying needs and locating necessary items for guest satisfaction.
- Merchandised numerous aisles using detail-oriented strategies to enhance customer accessibility.
- Organized freight efficiently while simultaneously addressing customer requirements.
- Achieved Employee of the Month honors several times, receiving multiple star employee recognition cards for outstanding performance.
Trail Guide
Kawanti Adventures
Ketchikan, Alaska
04.2024 - 09.2024
- Conducted engaging tours for cruise ship guests, enhancing visitor experience.
- Acquired extensive knowledge of local flora and fauna to enrich tour content.
- Executed crowd control for both private and public group tours.
- Collaborated with co-guides to ensure punctuality in meeting tour time deadlines.
Cedars Lodge Front Desk
Alaska Sportfishing Expeditions
Ketchikan, Alaska
06.2022 - 10.2022
- Streamlined paperwork entry, package pickups, phone calls, and guest check-ins for efficiency.
- Mediated customer conflicts, employing keen attention to detail for effective resolutions.
- Cultivated strong relationships with local businesses to enhance community atmosphere at Lodge.
- Assisted with housekeeping and dock responsibilities as required.
Lab and Field Technician
Hansen Engineering
Palmer, Alaska
05.2019 - 06.2022
- Corresponded with construction inspectors for final approval of concrete, compaction tests, and rebar inspections.
- Interpreted advanced field and lab data to make quick, accurate quality control decisions.
- Achieved nuclear density gauge certification, enhancing knowledge of hazardous materials and radiation safety.
Lead Toddler Teacher
ABC Great Beginnings
West Jordan, Utah
01.2022 - 05.2022
- Developed engaging educational activities for toddlers in a safe, stimulating environment.
- Maintained strict adherence to food service protocols and state-mandated teacher-child ratios.
- Collaborated with co-teachers and office staff to create tailored care plans for children, including those with allergies or special needs.
Education
Therapeutic Recreation
BYU-Idaho
Rexburg, ID04-2027
Skills
- Telephone etiquette
- Patient relations
- Effective written and verbal communication
- Interpersonal communication
Timeline
Trail Guide
Kawanti Adventures
04.2024 - 09.2024
Fishing & Footwear Outfitter
Bass Pro/Cabelas
03.2023 - Current
Cedars Lodge Front Desk
Alaska Sportfishing Expeditions
06.2022 - 10.2022
Lead Toddler Teacher
ABC Great Beginnings
01.2022 - 05.2022
Lab and Field Technician
Hansen Engineering
05.2019 - 06.2022
Therapeutic Recreation
BYU-Idaho