Kristen Binion

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

• Provided excellent customer service through clear communication and timely resolution of issues or concerns.
• Enhanced lens production by implementing efficient assembly techniques and procedures.
• Calibrated optical instruments for precise measurements, increasing product accuracy and reliability.
• Implemented safety protocols within the workplace, reducing accidents and injuries among staff members.
• Consistently met or exceeded daily production quotas by employing effective time management skills and a strong work ethic.
• Improved customer satisfaction ratings with timely delivery of high-quality lenses and prompt communication.
• Adapted quickly to changing priorities within a fast-paced production environment while maintaining a focus on quality assurance standards.
• Maintained accurate inventory records to ensure sufficient supplies for uninterrupted production.
• Trained new employees on proper lens manufacturing techniques, resulting in higher overall team efficiency.
• Collaborated with team members to maintain a clean and organized work environment, ensuring optimal performance.
• Conducted preventative maintenance on equipment, minimizing downtime and ensuring consistent output quality.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.