Kristen Bisignaro
Coatesville,PA
Summary
Versatile and results-driven professional with a proven track record at Lafayette Square Apartments, adept in lease negotiation and fostering strong relationships. Excels in property management and social media marketing, significantly enhancing customer satisfaction and operational efficiency. Demonstrates exceptional communication skills and a creative approach to problem-solving.
Overview
10
10
years of professional experience
Work History
Administrative & Leasing Coordinator
Lafayette Square Apartments
Coatesville, PA
05.2023 - Current
- Greeted visitors upon arrival at the office and directed them accordingly.
- Resolved customer complaints or answered customers' questions.
- Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
- Maintained comprehensive databases and filing systems, both electronic and paper, to ensure information is organized and easily accessible.
- Acted as a liaison between different departments to facilitate communication and project collaboration.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Negotiated rental agreements with potential tenants.
- Received rent payments and tracked transactions in accounting software.
Manager
Athena's Kafenio
Coatesville, PA
05.2023 - Current
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Delegated work to staff, setting priorities and goals.
- Monitored staff performance and addressed issues.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
Furniture Upcycle/Owner
KMB Designs LLC
Coatesville, PA
08.2014 - Current
- I've built a small LLC, where I upcycle furniture. This allows me to bring out my creative side in painting, staining, sanding, and using different techniques to, bring a unique style to wood furniture. I work directly with my customers to make sure when are getting exactly what they want.
Office Manager
R. Phillips Service
Downingtown, PA
06.2021 - 05.2023
- Assisted with the preparation of budgets, forecasts and financial statements.
- Conducted audits to ensure accuracy of payroll data.
- Processed invoices for payment using accounts payable software programs like QuickBooks Pro or Microsoft Dynamics GP.
- Organized business accounting and invoicing in QuickBooks.
- Conducted monthly audits of inventory control systems.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Admissions Specialist
DaVita
Downingtown, PA
07.2018 - 06.2021
- Helped patients with admissions process and adhered to state and federal laws.
- Handled insurance claim duties and verified that each met standards of admissions.
- Managed sensitive information with discretion and in compliance with confidentiality policies.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Coatesville Area High School
Coatesville06-1999
Skills
- Property management
- Social media marketing
- Lease negotiation
- Property tours and inspections
- Property tour coordination
- Resident assistance
- Telephone and email etiquette
- Customer service
- Relationship building
- Clear communication
- Telephone inquiry management
- Conflict resolution
Timeline
Administrative & Leasing Coordinator
Lafayette Square Apartments
05.2023 - Current
Manager
Athena's Kafenio
05.2023 - Current
Office Manager
R. Phillips Service
06.2021 - 05.2023
Admissions Specialist
DaVita
07.2018 - 06.2021
Furniture Upcycle/Owner
KMB Designs LLC
08.2014 - Current
High School Diploma -
Coatesville Area High School
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