Kristen Branson
Prairie Village,KS
Summary
Skilled and dedicated Human Resources Leader with experience providing policy and contract interpretation as well as change management with the right amount of compassion, company mindset, enthusiasm and availability all while maintaining strong working relationships with client groups and peers. Successful at overseeing all areas of HR for companies with over 95,000 employees. Versatile and forward-thinking leader with a firm grasp of best practices and human resources management functions. Systematic and detail-oriented professional with advanced HRIS skills.
Overview
20
20
years of professional experience
Work History
Senior Human Resources Manager
Charter Communications
Overland Park, KS
09.2017 - Current
- Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, diversity and inclusion, and equal opportunity employment in compliance with government regulations and company goals, mission and values
- Build, lead, motivate and develop a team of high performing 5 Senior Human Resources Generalists providing multi-location, multi-state guidance to 1500+ employees within Spectrum’s Retail Mobile Stores and Residential Connectivity Sales Division on human resources issues, employment law, diversity and inclusion, and develop new programs and initiatives to meet management needs
- Partner with business regional and executive leadership to foster positive employee relations and drive performance within the division
- Advise divisional leaders to facilitate organizational change and model an inclusive environment through DE&I initiatives
- Lead the execution of communication plans to inform business stakeholders of internal change
- Anticipate and plan for long-term human resource needs and trends in partnership with business leaders
- Collaborate in the formulation of objectives for personnel policies & procedures and manpower goals
- Manage organizational change –
- Implemented new health and safety standards and pay practices during pandemic
- Added 33 retail mobile stores and an additional 200 employees in 2018-2021
- Provide guidance to ensure the integrity of the performance management program and the development of employees
- Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies
- Effectively communicate and execute necessary changes to policies and procedures
- Manage the Talent Planning and Compensation process for direct reports
- Conduct and oversee complex/sensitive employee related investigations, communicate outcomes and provide guidance on actionable items
- Trained to facilitate specific leadership trainings to leaders across the enterprise
- Oversee the administration of all Leave of Absence programs and processes including FMLA, ADA, transitional work and Workman’s Compensation
- Oversee the management and execution of bonus plans, merit processes, and routine/special request reports
- Participate in the annual budget planning process; maintain expense management for team of five
Employee and Labor Relations Manager
Railcrew Xpress
Lenexa, KS
08.2010 - 09.2017
- Provide guidance and counseling to management regarding personnel practices, policy and employment laws for over 300 different locations across 20+ states in the U.S
- For 3500 employees
- Administered and interpreted various labor agreements
- Investigate and respond in writing to grievances filed by the union on behalf of employees
- Attend and actively participate in contract negotiations with 15 different unions across the country
- Research, prepare and attend arbitration hearings
- Review and make decisions regarding employee disciplinary actions
- Coach managers in developing plans for performance issues
- Advise managers on ever-changing federal and state employment laws
- Conduct investigations to resolve employee issues and complaints
- Manage the corporate exit interview process and provide analysis and suggestions on improving company retention
- Supervision of Employee Relations Specialist
- Update employee handbooks and policy and procedure manuals
- Organize and promote positive company relations through corporate events, give-aways, contests and community involvement
Clerk of the District Court, Meade County
State of Kansas
Meade, KS
12.2004 - 08.2010
- Managed all records for the district court of Meade County
- Full financial management of office including annual budget operations
- Processed all incoming receipts for fines, fees and restitution
- Processed and issued all summonses, subpoenas, warrants, writs, aids of executions for service
- Supervision of office staff; handled all performance evaluations, disciplinary actions, etc
- Weekly court docket scheduling for three district court judges and one magistrate judge
- Handled all weekly and annual accounting activities as well as statistical reporting
- Managed jury program; responsibilities included sending out all jury summons, seating day of trial, issuing citations on no-show jurors, issuing payment for appearance and travel
- Analyzed Department of Motor Vehicle reports, pending case lists, error reports
- Responsible for day end, month end and year end bank reconciliation for both district court and Meade County Law Library
Education
B. S. - Human Development and Family Studies
Kansas State University
Skills
- HR policies and procedures
- HR analytics
- Diversity and Inclusion
- Employee Relations
- Organizational Development
- Internal Communications
- Workforce Planning
- Policy Development
- Retention Strategies
- Labor negotiations
- Labor Relations
- Employee Engagement
- Risk Management
Organizations
- Committee member of W.I.C.T. (Women in Communications and Technology)
- ASPCA volunteer
Timeline
Senior Human Resources Manager
Charter Communications
09.2017 - Current
Employee and Labor Relations Manager
Railcrew Xpress
08.2010 - 09.2017
Clerk of the District Court, Meade County
State of Kansas
12.2004 - 08.2010
B. S. - Human Development and Family Studies
Kansas State University