Kristen Burnett
Navarre
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Proficient at working effectively unsupervised and mastering new skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Parts Advisor
Bmw of Fort Walton Beach
Fort Walton Beach
05.2024 - Current
- Utilized BMW dealership software to process orders, track part shipments, and provide quotes accurately via CDK and X-Time.
- Pricing and quoting parts for customers and advisors while providing accurate information on costs and availability.
- Assisting counter customers in identifying correct parts and answering their questions.
- Responded to phone inquiries, delivering timely quotes and support to customers. for customer and wholesale quotes.
- Working with technicians to ensure proper selection of parts for repairs.
- Monitored backorders and expedited shipping.
- Using proactive methods to guarantee parts arrive quickly when situations arise.
- Organized storage of parts, ensuring easy access and retrieval.
- Efficiently working in fast paced environments while setting priorities for what is to be completed first.
- Performed cycle counts of inventory items to insure accuracy.
- Operated point of sales and parts lookup computer systems.
Service Porter
Volkswagen of Fort Walton Beach
Fort Walton Beach
02.2024 - 05.2024
- Received customer vehicles for service and parked them in designated areas.
- Handled customer vehicles with care during service check-ins.
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Transported completed vehicles back to the customer's residence or place of business.
Hostess
Flounders Chowder House
Pensacola Beach
04.2022 - 02.2024
- Greeted and seated guests promptly
- Coordinated waitlist to optimize guest seating experience
- Responded to customer and coworkers' needs
- Responded to customer and coworkers needs
- Trained new hosts on procedures and expectations.
Education
High School Diploma -
NAVARRE HIGH SCHOOL
NAVARRE, FLSkills
- Customer service
- Attention to detail
- Problem solving
- Team collaboration
- Working effectively under pressure
- Time management
- Effective communication
Certification
- Florida Ready to Work Certification
- ServSafe Food Protection Manager Certification
- Microsoft Word Certification
Timeline
Parts Advisor
Bmw of Fort Walton Beach
05.2024 - Current
Service Porter
Volkswagen of Fort Walton Beach
02.2024 - 05.2024
Hostess
Flounders Chowder House
04.2022 - 02.2024
High School Diploma -
NAVARRE HIGH SCHOOL