Olivia Jakubowski

Greeted guests at front desk and engaged in pleasant conversations while managing

check-in process.

Maintained organized and clean front office area to create professional and welcoming

environment for visitors and employees.

Scheduled, coordinated and confirmed appointments and meetings.

Delivered outstanding first impressions by warmly greeting visitors upon arrival at the

front desk.

Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt

resolution.

Collected room deposits, fees, and payments.

Enhanced customer satisfaction by providing efficient and professional front desk

services.

Scheduled appointments accurately using reservation software, reducing conflicts or

double bookings.

Supported administrative tasks such as filing, data entry, and document preparation for

more efficient office workflow.

Handled sensitive customer information with confidentiality, adhering to company privacy

guidelines.

Developed strong working relationships with team members, fostering a positive work

environment.

Completed data entry and filing to keep records updated for easy retrieval.

• Arranged lessons to accommodate each student's unique goals and interests.
• Communicated regularly with parents to provide information about children's progress and challenges.
• Conducted individual and group music lessons lasting from 30 to 60 minutes each.
• Worked with students to sharpen sight-reading, memorization and improvisation piano techniques.
• Established strong music foundation with students by incorporating basic music theory into weekly lessons.
• Selected music from various genres for use as teaching pieces.

• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Tasked with processing, converting, and proofing aerial photography to ensure clear and unblemished images for customers. Managed several projects at a time. Navigated several different unique programs to process data of specialized image formats. Ensured projects were thoroughly quality checked and shipped out within their deadlines.

• Dean's List/2018-2019
• Honor Roll/2018-2019
• Music Scholarship/Nazareth College
• GPA 3.8
• cum laude graduate