Tiffany Urena
Victorville,CA
Summary
Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist/Scheduling Coordinator
Trika Medical
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled appointments in computer system.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept accounts in balance and ran daily reports to verify totals.
COVID-19 Screener
Keurig Dr Pepper, Inc.
08.2020 - 06.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
Cook/Prep Crew Member
Chefs Catering Inc.
04.2019 - 05.2020
- Adhered to procedures in preparing food items.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Trained new staff on food preparation and safety procedures.
Education
Apple Valley Adult School
Apple Valley, CASkills
- Calender Management
- Appointment Setting
- Data Entry
- Credit and Cash Payments
- Phone Call Direction
- Office Management
Timeline
Front Desk Receptionist/Scheduling Coordinator
Trika Medical
08.2022 - Current
COVID-19 Screener
Keurig Dr Pepper, Inc.
08.2020 - 06.2022
Cook/Prep Crew Member
Chefs Catering Inc.
04.2019 - 05.2020
Apple Valley Adult School
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