Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MADILYN ANDREWS

Palm Harbor,FL

Summary

Magna Cum Laude University of South Florida graduate with a B.A in Communication and minor in Leadership. Known for strong communication, organization, and relationship-building skills. Results-driven professional with comprehensive experience in community outreach and partnership development. Known for strengthening community relationships through strategic initiatives and effective communication. Highly collaborative and adaptable, excelling in dynamic environments to achieve impactful results. Passionate about learning, quick to adapt, and always ready to step up to a new challenge.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist/Scheduling Coordinator

Knellinger Dental Excellence
01.2021 - Current
  • Scheduled, coordinated and confirmed appointments and meetings for a team of 7 providers
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Lead marketing and community engagement efforts, including networking events that generated $115K in revenue opportunities.

Nanny

The Schmidt Family
01.2020 - 01.2021
  • Built positive and nurturing environments to support social and emotional growth of children ages 4 and 6.
  • Assisted with light housekeeping duties as well as running errands.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Customer Service Representative

Coolside Gelato Bar
06.2019 - 11.2019
  • Provided exceptional service, handled food prep, and maintained a clean, welcoming environment.

Education

Bachelor of Arts - Communication, Minor in Leadership

University of South Florida
Tampa, FL
05.2024

High School - undefined

Palm Harbor University High School
Palm Harbor, FL
01.2020

Skills

  • Event Coordination
  • Networking
  • Marketing Support
  • Writing
  • Graphic Design
  • Time management
  • Customer service
  • Telephone etiquette
  • Team collaboration
  • Scheduling
  • Communication and Public Speaking
  • Community Involvement: Co-founded Pack-a-Snack program serving 50 local children weekly; coordinated community giving events

References

  • Jennifer, Knellinger, 727-785-3383, Knellinger Dental Excellence
  • Jared, Schmidt, Previous Employer, 813-399-9606
  • Jennifer, Dittman, Pack-A-Snack Volunteer, 727-403-0239

Timeline

Front Desk Receptionist/Scheduling Coordinator

Knellinger Dental Excellence
01.2021 - Current

Nanny

The Schmidt Family
01.2020 - 01.2021

Customer Service Representative

Coolside Gelato Bar
06.2019 - 11.2019

High School - undefined

Palm Harbor University High School

Bachelor of Arts - Communication, Minor in Leadership

University of South Florida

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