Kristen Cheek
Stromsburg,NE
Summary
Seasoned Parts Counter Person with deep understanding of heavy duty parts and inventory management. Possess strong knowledge in parts identification, sourcing, and distribution based on customer requirements. Demonstrated ability to maintain efficient workflow while ensuring high-quality service. Made significant contributions towards reducing lead times and improving customer satisfaction in previous roles.
Overview
13
13
years of professional experience
Work History
Parts Counter Person
Truck Center Companies
York, NE
09.2023 - Current
- Answer phone calls from customers that are needing assistance in part numbers or part orders.
- Help the walk in customers with their orders as well as pulling all parts for the invoice.
- Counting drawer at the end of every shift. Also sending end of day accounting to corporate for reconcile.
Parts Specialist
Truck Center Companies
York, NE
04.2013 - 04.2021
- I was in charge of receiving our inventory into the computer and also coding all paperwork for payments.
- Locating the inventory into its correct location as well as counting to correct the inventory.
- Also helped at the front counter and phone calls to help customers get their correct parts for their repairs.
Technical Serive Advisor
Truck Center companies
York, NE
06.2013 - 04.2017
- Organizing the customers semi trucks in order for them to receive repairs.
- Ensure that the most qualified technician is on the truck for repairs.
- Order parts as needed to complete repairs with an estimate that was communicated to the customer with satisfactory.
- Answer phones for technical trouble shooting.
Assistant General Manager
Travel Centers of America
York, NE
08.2012 - 12.2013
- As being assistant general manager, I was in charge of the employees on my shift and assigned them to the tasks that applied to their level of knowledge for the repair.
- Helped customer with their questions about their repair and if there was a comeback on the work performed.
- Went on parts runs for semis needing repairs.
Operator
Becton Dickinson
Columbus, NE
06.2011 - 12.2012
- Inspecting syringe barrels for defects that needed to be sent out for shipping.
- Ensured all machines were stocked and running accordingly.
- Bagged ending product to be shipped.
- Ensured that everything in the clean room was disinfected.
Education
High school diploma -
Cross County HIgh School
Stromsburg, NE01.2006
Skills
- Customer Service
- Cashiering
- Cleaning Experience
- Cash Handling
Accomplishments
- Nominated for MMP twice while being employed with the parts department.
Timeline
Parts Counter Person
Truck Center Companies
09.2023 - Current
Technical Serive Advisor
Truck Center companies
06.2013 - 04.2017
Parts Specialist
Truck Center Companies
04.2013 - 04.2021
Assistant General Manager
Travel Centers of America
08.2012 - 12.2013
Operator
Becton Dickinson
06.2011 - 12.2012
High school diploma -
Cross County HIgh School
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